HP MSL6000 manual Fsc

Page 108

Table 10 Fault Symptom Codes (continued)

 

 

 

 

 

FSC

Message

ERP

2092

Open Right Door Fault

Press the Enter button to clear the

 

(Door open sensor time-out detected

 

message.

 

Cycle power to the library or reboot

 

when open door.)

 

 

 

using the GUI touch screen.

 

 

Run sensor test.

 

 

Make sure door(s) are closed.

 

 

 

 

2093

Open Doors Fault

Press the Enter button to clear the

 

(Door open sensor time-out detected

 

message.

 

Cycle power to the library or reboot

 

when open door.)

 

 

 

using the GUI touch screen.

 

 

Run sensor test.

 

 

Make sure door(s) are closed.

 

 

 

 

2094

Open DLT Handle Fault

Press Enter to clear the message.

 

(Failed to open DLT handle.)

Cycle power to the library or reboot by

 

 

 

using the LCD touch display

 

 

• Make sure the drive shows good status

 

 

 

through the drive status window.

 

 

 

 

20a0

No IP Address Found

Press the Enter button to clear the

 

(SMC router failed to get an IP address.)

 

message.

 

Ensure network configuration options are

 

 

 

 

 

set correctly.

 

 

Cycle power to the library or reboot

 

 

 

using the GUI touch screen.

 

 

 

 

20a1

No IP Address Mode Fault

Press the Enter button to clear the

 

(SMC router failed to detect static or IP

 

message.

 

Ensure network configuration options are

 

address mode.)

 

 

 

set correctly.

 

 

Cycle power to the library or reboot

 

 

 

using the GUI touch screen.

 

 

 

 

20b0

Unknown Exchange For The Async

Press the Enter button to reboot.

 

message

Cycle power to the library or reboot

 

(Unexpected exchange detected when

 

using the GUI touch screen. Wait 30

 

process messages.)

 

seconds to power up again.

 

 

 

 

108 Troubleshooting

Image 108
Contents HP StorageWorks MSL6000 series tape library user guide Page Contents Operation Remote Management InterfaceMaintenance TroubleshootingRegulatory compliance notices Specifications Configuration Examples Electrostatic DischargeOptional Fibre Channel Card Index FiguresPage Tables Page About this guide Related documentationDocument conventions and symbols Document conventions Convention ElementHP technical support HP-authorized resellerHelpful web sites Page Introduction ModelsAccessories Tape Drives Ultrium Tape Drives Library tape drive locationsUltrium Tape Cartridges HP Ultrium 960 format trademarkSdlt Tape Drives Sdlt Tape Cartridges Magazines Power Supplies Library power suppliesRobotics Library Controller BoardLibrary controller board Factory-Defined Accessory PCI Slots Library controller board connectionsFront Panel Indicators Embedded Network Storage Router OptionalMulti Unit Library Systems Library front panelLibrary PTM mounting location Installation Converting a Tabletop Model to a Rackmount ModelSetting Up the Rackmount Model Converting a tabletop model four-drive model shownMSL6000 series tape library user guide Installation MSL6000 series tape library user guide Converting a Rackmount Model to a Tabletop Model Securing the libraryApplying Power to the Library Converting a rackmount model two-drive model shownCabling for Scsi Configurations Supported Scsi Cables Two Tape Drives, Dual Host SystemFour Tape Drives, Dual Host System Library Configuration Changing Default Configuration SettingsSetting a Scsi ID Library Configuration Setting Up a Reserved Slot Reserved Slot Numbering #24 #23 #22 #21 #20 #19 #18 #17 #16 #15 #14 #13 #12Reserved slot locations, Ultrium MSL6030 Reserved slot locations, lower module, Sdlt Cleaning Slot #2 Cleaning Slot #0 Cleaning Slot #1 Library Configuration Configuring the Network Settings IP address determination screenLibrary Configuration Operation Front PanelMagazine Doors Magazine door mechanical releases emergency access Indicators Front Panel and Media Security LocksGUI Touch Screen Operation Library Display Screens and Options Initialization ScreenLibrary Status Screen Host SystemOperation Mail Slot Access Left-hand Magazines Only Magazine AccessTechnical Support Information Magazine access screen two-drive model shown Move MediaPower GUI Contrast ControlsPower-down confirmation message screen StatusCartridge Map OnlineMenu Menu Selections View System Data AreaLibrary Options Enabled Drive and Slot Numbering Module Configuration Scsi OptionsSCSI-3 PID Generate Unit Attention Reports Default view network options screen Network OptionsEdit Options Area Library InfoLibrary Scsi Passwords Utilities AreaNetwork Diagnostics Diagnostics screen four-drive model shownInserting and Removing Tape Cartridges FactorySecurity Level Removing Magazines Removing tape cartridge magazinesUsing Mail Slots Left-hand Magazines Only Inserting Cartridges into a MagazineLabeling Tape Cartridges Left-hand magazine mail slot two-drive model shownUltrium Labels Attaching a bar code label to an Ultrium tape cartridgeProper Ultrium bar code label placement Sdlt LabelsMedia Label Identifiers Attaching a bar code label to an Sdlt tape cartridgeRemote Management Interface OverviewAccessing the Remote Management Interface MSL6000 series tape library user guide Using Menu Buttons StatusMove Media Click Execute the MoveSetup Setup screenLibrary configuration screen Scsi Configuration Drive ConfigurationFunctions Changing the Remote Management Interface Passwords HistoryMSL6000 series tape library user guide Remote Management Interface Maintenance Using the Library Maintenance MenuMaintaining Tape Cartridges Running a Cleaning Cartridge Ultrium Cartridges Sdlt CartridgesAutomatically Running a Cleaning Cartridge Manually Running a Cleaning CartridgeRunning a Cleaning Cartridge from a Mail Slot Running a Cleaning Cartridge from a Tape Cartridge SlotRunning a Cleaning Cartridge from a Cleaning Slot Replacing a Cleaning Cartridge in a Reserved Slot Replacing a Cleaning Cartridge in a Right MagazineReplacing a Cleaning Cartridge in a Mail Slot Updating firmware using the Remote Management Interface Updating FirmwareUsing HP StorageWorks Library & Tape Tools Using a Serial ConnectionFirmware Flashing Procedure Maintenance Troubleshooting Identifying Platform ProblemsPerforming Error Recovery Troubleshooting flow chartFault Symptom Codes FSCs ERPEnsure Scsi options are set correctly FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC FSC Null FSC FSC Magazine in the master module FSC FSC Troubleshooting General Problems Troubleshooting Run a Vertical Calibration test from Check the host device file system access permissions Lvds or single-ended Scsi and is properly installed Using Diagnostic Support Tools RAIDRunning Library Diagnostic Tests HP StorageWorks Library and Tape ToolsMSLUtil Their status Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice FCC rating labelCanadian notice Avis Canadien ModificationCables Class a equipmentEuropean Union notice Japanese noticesClass B equipment Japanese power cord statement Korean noticesTaiwanese notices Class a equipment Class B equipmentTaiwan battery recycle statement Laser compliance noticesDutch laser notice French laser notice German laser notice Italian laser noticeRecycling notices Japanese laser notice Spanish laser noticeDanish notice Dutch noticeCzecholslovakian notice Estonian notice Finnish notice French noticeGerman notice Greek noticeHungarian notice Italian notice Latvian notice Lithuanian notice Polish notice Portuguese notice Descarte de Lixo Elétrico na Comunidade EuropéiaSlovakian notice Slovenian notice Spanish notice Swedish notice Specifications PowerMechanical Environmental All Models Safety and Regulatory AcousticsSpecifications Electrostatic Discharge Grounding MethodsElectrostatic Discharge Configuration Examples Scsi Cable ConfigurationsConfiguration Examples MSL6030/MSL6026, 2 hosts/2 drivesOptional Fibre Channel Card Host PrerequisitesConnectors and Indicators Power IndicatorSerial Port Configuration Scsi Vhdci ConnectorsDefault Ethernet Settings Ethernet PortMSL6030/MSL6026 standalone MSL6060/MSL6052 standalone Optional Fibre Channel Card Index FCC170 PTM 176 Figures Page Page Page Tables
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