Quadra-Fire CB1200I, CB1200MI-MBK owner manual Troubleshooting, Symptom

Page 30

 

CB1200-I Pellet Insert

 

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9

 

 

With proper installation, operation, and maintenance your appliance will provide years

 

 

 

 

 

 

 

 

 

 

 

 

of trouble-free service. If you do experience a problem, this troubleshooting guide

 

 

 

 

Troubleshooting

will assist a qualified service person in the diagnosis of a problem and the corrective

 

 

 

 

action to be taken. This troubleshooting guide can only be used by a qualified

 

 

 

 

 

 

service technician.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

 

 

Plug in appliance - No

No current to outlet.

Check circuit breaker at service panel.

 

 

 

response.

 

.7 amp fuse defective.

Replace fuse.

 

 

 

 

 

 

 

 

 

 

 

 

#3 snap disc tripped or defective.

Reset or replace snap disc.

 

 

 

 

 

 

Control box defective.

Replace control box.

 

 

 

Call light on. No fire.

Out of fuel.

 

Check hopper. Fill with fuel.

 

 

 

No fuel in firepot.

#2 snap disc may be defective.

Replace snap disc.

 

 

 

 

 

 

 

 

 

 

 

 

Vacuum switch not closing, no vacuum.

Check exhaust blower is plugged in and

 

 

 

 

 

 

 

 

operating.

 

 

 

 

 

 

 

 

Check vacuum switch is plugged in.

 

 

 

 

 

 

 

 

Check vacuum hose is in good condition,

 

 

 

 

 

 

 

 

clear and connected at both ends.

 

 

 

 

 

 

 

 

Check thermocouple is in good condition

 

 

 

 

 

 

 

 

and plugged in properly.

 

 

 

 

 

 

 

 

Make sure venting system is clean.

 

 

 

 

 

 

 

 

Make sure front door is closed.

 

 

 

 

 

 

Control box defective.

Replace control box.

 

 

 

Call light on. No fire.

Firepot clean-out plate not closed.

Check that firepot clean-out plate is fully

 

 

 

Partially burned fuel in

 

 

closed.

 

 

 

firepot.

 

Firepot is dirty (missed ignition).

Clean firepot. Make sure there is no clinker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in the firepot.

 

 

 

 

 

 

 

 

Clinkers may have to be broken up with

 

 

 

 

 

 

 

 

firepot scraper tool or other means.

 

 

 

Call light on. No fire.

Firepot clean-out plate not closed.

Check that firepot clean-out plate is fully

 

 

 

Unburned pellets in

 

 

closed.

 

 

 

firepot.

 

Firepot is dirty.

 

Clean firepot. Make sure there is not a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

clinker in the firepot. Clinkers may have to

 

 

 

 

 

 

 

 

be pushed out of firepot with firepot scraper

 

 

 

 

 

 

 

 

tool or other means.

 

 

 

 

 

 

Ignition hole blocked.

Scrape with solid piece of wire.

 

 

 

 

 

 

Igniter not working.

Remove ash pan to see if igniter is glowing

 

 

 

 

 

 

red on start-up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check igniter wires for good connection.

 

 

 

 

 

 

 

 

Replace igniter using 1/4 inch male /female

 

 

 

 

 

 

 

 

spade connectors.

 

 

 

 

 

 

Control box defective.

Replace control box.

 

 

 

Slow or smoky start-up.

Firepot clean-out plate not closed.

Check that firepot clean-out is fully closed.

 

 

 

 

 

 

Firepot is dirty.

 

Clean firepot. Make sure there is not a

 

 

 

 

 

 

 

 

clinker in the firepot. Clinkers may have to

 

 

 

 

 

 

 

 

pushed out of firepot with firepot scraper

 

 

 

 

 

 

 

 

tool or other means.

 

 

 

 

 

 

Excessive amount of fuel at start-up.

Reduce feed rate using feed rate adjust-

 

 

 

 

 

 

 

 

ment control rod located inside hopper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 30

7014-188B

February 3, 2010

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Page 29 Page 31
Contents CB1200MI-MBK Hot glass will cause burnsCB1200-I Pellet Insert Welcome to the Quadra-Fire FamilyTable of Contents Listing and Code Approvals Appliance Certification BTU & Efficiency SpecificationsGlass Specifications Mobile Home ApprovedDesign, Installation & Location Consider- ations Appliance LocationThermostat Location CB1200-I Pellet Insert Locating Your Appliance & ChimneyNegative Pressure DraftCB1200-I Pellet Insert Fire Safety Tools And Supplies NeededInspect Appliance & Components and Pre-Use Check List 3Dimensions and Clearances Appliance DimensionsRear Shroud Kit is Required for Built-In Installation Shown with Rear Vent and Optional Outside AirInch 0mm Clearance to Exposed Section and Face Trim Floor Protection Zero Clearance InstallationsNon-Zero Clearance Installations Inches MillimetersConverting k to R Thermal Conductivity k valueThermal Resistance R value Converting R to kAltering the Factory-Built Fireplace S629M, Standard for 650oC FACTORY-BUILT ChimneysVent Information Chimney and Exhaust ConnectionVenting Termination Requirements Pipe Selection Chart CB1200-I Pellet Insert Equivalent Feet of PipeExample of 3 Elbow-Rear Vent Termination Calculation Venting Systems Full Reline With Outside Air HorizontalCB1200-I Pellet Insert Full Reline With Outside Air Vertical Mobile Home Rear Shroud Installation 7Appliance Set-UpFor Top Vent Installation Rear Vent Installation PreparationInstalling Rear Shroud Attaching Shroud to Hopper BodyTo adjust hopper Adjustable Hopper OptionsGrille Installation CB1200-I Pellet Insert Outside Air Kit InstructionsAdjustable Hearth Support Size 9D x 45W, 2 to 10 Height AdjustmentCB1200-I Pellet Insert Panel and Trim Set CB1200-I Pellet Insert Panel and Trim Set Cont’d Completed ViewCB1200-I Pellet Insert Optional Brick Set Installation Brick Clip InstallationRight Thermostat InstallationTop Log, Left Front LogWood Pellets Shelled Field Corn Cont’d 8Operating InstructionsFuel Size, Material and Storage Shelled Field CornStarting Your First Fire CB1200-I Pellet Insert General Operating InformationBefore Your First Fire Thermostat Calls For HeatCB1200-I Pellet Insert Fire Characteristics Feed Rate Adjustment InstructionsIgnition Cycles CB1200-I Pellet Insert Frequently Asked Questions Issues SolutionsTroubleshooting SymptomTroubleshooting Cont’d Symptom Possible Cause Corrective ActionTroubleshooting Cont’d Maintaining & Servicing Your Appliance 10Proper Shutdown ProcedureQuick Reference Maintenance Chart Types of FuelCleaning the Hopper Cleaning Firepot with Cleaning Rod & Firepot Clean-Out ToolCleaning Ash Pan See Disposal of Ashes Frequency As neededCleaning Exhaust Path Cleaning Heat Exchanger Chambers & Drop TubeCleaning Beneath Heat Exchanger Cleaning the GlassCleaning Exhaust Blower Requires No Lubrication Door Gasket InspectionPreparing Firebox for Non-Burn Season Frequency Yearly CB1200-I Pellet Insert High Ash Fuel Content Maintenance Immediate Attention and Cleaning is RequiredBefore removing the side frame. Use a pow Ered Phillips head screw driver to remove ScrewsIgniter Replacement Baffle Removal Reference Materials CB 200-I Pellet InsertComponent Function Thermostat Vacuum SwitchWiring Harness See .1 below Snap Disc #1 Convection Blower 125FCB1200-I Pellet Insert Component Locations Control BoxCB1200-I Pellet Insert Exploded Drawing CB1200-I Pellet Insert Service Parts and Accessories Important this is Dated Information HOW to OrderStocked At Depot Description Comments Part Number DR-CB12-NL-BStocked Description Comments Part NumberCB1200-I Pellet Insert Fasteners Stocked at DepotCB1200-I Pellet Insert Service And Maintenance Log Date of Service Performed By Description of ServiceCB1200-I Pellet Insert Warranty Policy CB1200-I Pellet Insert Contact Information
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