Quadra-Fire CB1200MI-MBK Troubleshooting Cont’d, Symptom Possible Cause Corrective Action

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CB1200-I Pellet Insert

Troubleshooting (Cont’d)

Symptom	Possible Cause	Corrective Action
Slow or smoky start-up	Dirty exhaust and/or venting system.	Check for ash build up in appliance,
(Cont’d)		including behind rear panels, firebox, heat
		exchanger, exhaust blower and venting.
Feed system fails to	Out of fuel.	Check hopper, fill with fuel.
start.	#2 snap disc may be defective.	Replace snap disc. Firebox door must be
	#2 snap disc may be defective.	Replace snap disc. Firebox door must be
		closed securely.
	Vacuum switch not closing. No vacuum.	Check exhaust blower is plugged in and
		operating.
		Check vacuum switch is plugged in.
		Check vacuum hose is in good condition,
		clear and connected at both ends.
		Check thermocouple is in good condition
		and plugged in properly.
		Make sure venting system is clean.
		NOTE: High winds blowing into the vent-
		ing system can pressurize the firebox
		causing loss of vacuum.
	Feed system jammed or blocked.	Empty hopper of fuel. Use a wet/dry
		vacuum cleaner to remove remaining fuel,
		from hopper, including feed tube.
		Check feed chute for obstructions.
		Loosen 2 screws and jiggle feed assembly.
	Feed spring not turning with feed motor.	Check that set screw is tight on feed
		spring shaft at end of feed motor.
	Feed motor defective or not plugged in.	Check connections on feed motor, replace
		if defective.
No call light. Appliance	Thermostat not set to a high enough tempera-	Adjust thermostat above room tempera-
does not begin start	ture.	ture.
sequence.	Snap Disc #3 tripped.	Reset snap disc.
	Snap Disc #3 tripped.	Reset snap disc.
	No power.	Connect to power.
	Fuse blown.	Replace fuse.
	Connections at thermostat and/or appliance not	Check connections at thermostat and
	making proper contact.	appliance.
	Defective thermostat or thermostat wiring.	Replace thermostat or wiring.
		NOTE: To test thermostat and wiring, use
		a jumper wire at the thermostat block on
		the appliance to by-pass thermostat and
		wiring.
	Control box defective.	Replace control box.
		Replace control box.
Appliance fails to shut	Call light on.	Turn thermostat off.
off.		If call light does not go out, disconnect
		thermostat wires from appliance. If call
		light does go out, thermostat or wires are
		defective.

February 3, 2010

7014-188B

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Contents Hot glass will cause burns CB1200MI-MBKWelcome to the Quadra-Fire Family CB1200-I Pellet InsertTable of Contents Mobile Home Approved Appliance Certification BTU & Efficiency SpecificationsGlass Specifications Listing and Code ApprovalsAppliance Location Design, Installation & Location Consider- ationsDraft CB1200-I Pellet Insert Locating Your Appliance & ChimneyNegative Pressure Thermostat LocationTools And Supplies Needed CB1200-I Pellet Insert Fire SafetyInspect Appliance & Components and Pre-Use Check List Appliance Dimensions 3Dimensions and ClearancesShown with Rear Vent and Optional Outside Air Rear Shroud Kit is Required for Built-In InstallationInch 0mm Clearance to Exposed Section and Face Trim Inches Millimeters Zero Clearance InstallationsNon-Zero Clearance Installations Floor ProtectionConverting R to k Thermal Conductivity k valueThermal Resistance R value Converting k to RS629M, Standard for 650oC FACTORY-BUILT Chimneys Altering the Factory-Built FireplaceChimney and Exhaust Connection Vent InformationVenting Termination Requirements CB1200-I Pellet Insert Equivalent Feet of Pipe Pipe Selection ChartExample of 3 Elbow-Rear Vent Termination Calculation Full Reline With Outside Air Horizontal Venting SystemsCB1200-I Pellet Insert Full Reline With Outside Air Vertical Mobile Home 7Appliance Set-Up Rear Shroud InstallationAttaching Shroud to Hopper Body Rear Vent Installation PreparationInstalling Rear Shroud For Top Vent InstallationCB1200-I Pellet Insert Outside Air Kit Instructions Adjustable Hopper OptionsGrille Installation To adjust hopperSize 9D x 45W, 2 to 10 Height Adjustment Adjustable Hearth SupportCB1200-I Pellet Insert Panel and Trim Set Completed View CB1200-I Pellet Insert Panel and Trim Set Cont’dBrick Clip Installation CB1200-I Pellet Insert Optional Brick Set InstallationFront Log Thermostat InstallationTop Log, Left RightShelled Field Corn 8Operating InstructionsFuel Size, Material and Storage Wood Pellets Shelled Field Corn Cont’dThermostat Calls For Heat CB1200-I Pellet Insert General Operating InformationBefore Your First Fire Starting Your First FireFeed Rate Adjustment Instructions CB1200-I Pellet Insert Fire CharacteristicsIgnition Cycles Issues Solutions CB1200-I Pellet Insert Frequently Asked QuestionsSymptom TroubleshootingSymptom Possible Cause Corrective Action Troubleshooting Cont’dTroubleshooting Cont’d Types of Fuel 10Proper Shutdown ProcedureQuick Reference Maintenance Chart Maintaining & Servicing Your ApplianceSee Disposal of Ashes Frequency As needed Cleaning Firepot with Cleaning Rod & Firepot Clean-Out ToolCleaning Ash Pan Cleaning the HopperCleaning the Glass Cleaning Heat Exchanger Chambers & Drop TubeCleaning Beneath Heat Exchanger Cleaning Exhaust PathDoor Gasket Inspection Cleaning Exhaust Blower Requires No LubricationPreparing Firebox for Non-Burn Season Frequency Yearly Immediate Attention and Cleaning is Required CB1200-I Pellet Insert High Ash Fuel Content MaintenanceEred Phillips head screw driver to remove Screws Before removing the side frame. Use a powIgniter Replacement Baffle Removal CB 200-I Pellet Insert Reference MaterialsComponent Function Snap Disc #1 Convection Blower 125F Vacuum SwitchWiring Harness See .1 below ThermostatControl Box CB1200-I Pellet Insert Component LocationsCB1200-I Pellet Insert Exploded Drawing Important this is Dated Information HOW to Order CB1200-I Pellet Insert Service Parts and AccessoriesDR-CB12-NL-B Stocked At Depot Description Comments Part NumberDescription Comments Part Number StockedCB1200-I Pellet Insert Stocked at Depot FastenersDate of Service Performed By Description of Service CB1200-I Pellet Insert Service And Maintenance LogCB1200-I Pellet Insert Warranty Policy CB1200-I Pellet Insert Contact Information