Dirt Devil BG-1 manual Troubleshooting, Before you send in the appliance, Disposal Warranty

M3200.book Seite 13 Dienstag, 21. August 2012 10:49 10

4 Troubleshooting

4.1Before you send in the appliance

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you can handle the problem yourself

WARNING:

Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting chapter 2.3, „Switching off“.

Problem	Possible cause	Solution
The appliance will not	The power cord is not plugged in.	Insert the plug into a mains socket and switch on the appliance chapter 2.2,
start.		„Vacuum cleaning“.
	The socket does not carry current.	Test the cylinder vacuum cleaner at another socket which you are sure carries
		current.
	Power cord is damaged.	Have the power cord replaced by Royal Appliance Customer Service, ad-
		dress, page 40, „International Service“.
The vacuum cleaner	The overheating protection has tripped (pos-	Switch the appliance off and pull the plug out of the socket.
stops suddenly.	sibly due to blocked suction channels, filters,	Eliminate the cause of overheating (e.g. blocked suction channels, filters,
	or similar).	etc.). Wait for about 45 minutes. After the appliance has cooled off, you may
		switch it on again.
Dust filter changing in-	The dust container is full.	Change the dust filter bag chapter 2.5, „Changing the dust filter bag“
dicator shows "red".
	Nozzle, telescopic tube or suction hose are	Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
	clogged.	stick) to do this.
	The filter is dirty.	Clean the respective filter, chapter 3.2, „Cleaning the exhaust filter unit“ or
		chapter 3.3, „Cleaning the motor protection filter“.
The results are unsatis-	Bypass vent (Fig. 1/5) is open.	Close the bypass vent (Fig. 1/5).
factory in spite of the
	The dust container is full.	Change the dust filter bag chapter 2.5, „Changing the dust filter bag“
appliance working cor-
rectly.
	Nozzle, telescopic tube or suction hose are	Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
	clogged.	stick) to do this.
	The filter is dirty.	Clean the respective filter, chapter 3.2, „Cleaning the exhaust filter unit“ or
		chapter 3.3, „Cleaning the motor protection filter“.
When vacuuming with	The pressure in the vacuum cleaner became	Open the bypass vent until the valve no longer triggers.
the long, flexible crev-	too low and caused the safety valve to trig-
ice nozzle, there is sud-	ger.
denly a high-pitched
whistling and the suc-
tion power drops con-
siderably.

GB

NOTE:

If you cannot solve the problem following these instructions, contact the Royal Customer Service (page 40, „International Service“).

4.2Disposal

4.3Warranty

The filters used are made of environment-friendly materials and can de disposed of with your domestic trash. When the appliance has reached the end of its usefulness, especially if dysfunctions recur, disable the useless appliance by pulling the mains plug out of the socket and cutting off the power cord. Dispose of the appliance in compliance with the environmental protection laws of your country. Electrical waste may not be disposed of together with domestic waste. Consult your local authorities or your dealer for advice on recycling.

The minimum warranty standard is the respective implementation of EU Directive 1999/44/EC in national law providing you acquired the appliance as a consumer within the European Union.

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