Ice maker seems noisy
■Is water being circulated through the ice maker? This is normal operation. Water is added once per
■Is the water in the reservoir overflowing? This is normal. This overflow helps to purge minerals that were removed from the water during the ice making process.
■Is there a “whooshing” sound? Check the following things:
■Make sure that the water supply is hooked up and turned on.
■Make sure that the drain cap is tight and the water drain pan pump is securely attached to the water pan.
■Is there ice between the evaporator plate and the cutting grid? Check that the ice maker is level. See “Leveling.” If the ice maker is level, and the problem persists, run a cleaning cycle. See “Cleaning.”
Ice Production
Ice maker runs but produces no ice
■Is the control set to ON? Be sure that the control is set to ON.
■Is the water supply connected? Make sure the water supply is properly connected and turned on.
■Is the drain cap securely in place? If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap.
■Is there debris in the drain tube? Clean the drain tube.
■Is there a kink in the drain line? Be sure that there are no kinks in the line.
■Is the service light flashing on and off continually? Call for service.
Ice maker runs but produces very little ice
■Is the room temperature hotter than normal? Room temperatures of more than 90°F (32°C) will normally reduce ice production.
■Is there scale buildup in the ice maker? If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice maker. See “Interior Components” in the “Cleaning” section.
■Is the drain cap securely in place? If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap if it is loose.
Grid is not cutting ice sheets
■Is the cutter grid securely in place? Check the cutter grid harness plug to make sure the connection is intact. See “Interior Components” section of “Cleaning” for instructions on cutter grid removal.
Ice Quality
Off taste, odor or gray color in the ice
■Is there unusually high mineral content in the water supply? The water may need to be filtered or treated.
■Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning” section.
■Are there food items stored in the ice bin? Do not store any foods in the ice bin.
■Were all the packaging materials removed? Make sure that all packaging materials were removed at the time of installation.
Thin, soft or clumps of ice
■Is there unusually high mineral content in the water supply? The water may need to be filtered or treated.
■Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning” section.
■Are there clumps of ice in the bin? If ice is not used regularly it will melt and form clumps. Break the clumps with the ice scoop provided.
Plumbing Problems
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
■Is the condenser dirty? Dirt or lint may be blocking the airflow through the condenser. See “Condenser.”
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker. Failure to do so can result in back or other injury.
■Is the drain hose aligned over the drain? Move the ice maker to align the drain. See “Connect Water Supply.”
NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed, qualified plumber.
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