Southbend STRG-3D, STRG-5D manual Service

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STRATOSTEAM COUNTERTOP STEAMER

SERVICE

SERVICE

WARNING

ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT. TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE SERVICE, DEPENDABLE ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY PARTS.

WARNING

DISCONNECT ELECTRICAL POWER SUPPLY BEFORE CLEANING OR SERVICING.

CAUTION

THE APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM THE GAS SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT TEST PRESSURES IN EXCESS OF 1/2 PSI. THE APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY CLOSING ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING AND PRESSURE TESTING OF THE GAS SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSI.

NOTICE

INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID EQUIPMENT WARRANTY.

NOTICE

THIS EQUIPMENT SHOULD BE SERVICED BY QUALIFIED PERSONNEL ONLY. CONTACT THE FACTORY, FACTORY REPRESENTATIVE OR LOCAL SERVICE COMPANY TO PERFORM MAINTENANCE AND REPAIR.

A serial plate is located on the right side of the steamer, near the top right corner. A second serial plate is located on the rear of the steamer near the top left corner (see Figure 1 on page 3).

Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.

When ordering parts, please supply the Model Number, Serial Number, Part Number, and Part Description.

This section contains troubleshooting flowcharts, procedures, and electric schematics to assist a qualified service technician in the servicing of a StratoSteam countertop steamer.

A description of how the steamer operates appears on the next page.

To remove a side panel (for access to the interior), remove the securing screw near the center of the bottom edge of the panel. To remove top panel, remove the two securing screws on rear face, then slide top panel forward and off.

The door is field-reversible (contact Southbend for instructions).

OWNERS MANUAL 1185290

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Contents StratoSteam Countertop Steamer Safety Precautions Location of Serial Plates IntroductionClearances DimensionsDimensions GAS Pressure Requirements Electrical RequirementsWater Requirements Drain RequirementsStartup Troubleshooting by OperatorOperation ShutdownControls TimerCooking Tips Suggested Cooking Times Daily Cleaning and Maintenance Cleaning & MaintenanceSTAINLESS-STEEL Surfaces Periodic DE-LIMING AS NeededInstallation Attach Legs UnpackingAttach Legs Attach to Countertop Installation on CountertopMounting on Cabinet Base Stacking TWO SteamersDrain Connection Location of Connections and VentsWater Drain Water ConnectionWater Connection GAS Connection Testing the GAS Supply PipingElectrical Connection Check the Installation SHUT-DOWN and WIPE-CLEAN SteamerCheck Steamer Operation Service HOW the Steamer Operates Troubleshooting FLOWCHARTS, PROCEDURES, and Wiring DiagramsHow the Steamer Operates Disconnect Power AT Circuit Breaker Steamer Not Heating Up, Power Light Is Not LitCheck that water-supply pressure is adequate Buzzer Does Not Come On When Timer Runs Out Hot Surface Ignitor Glows Red, But Burners Not On Hot Surface Ignitor Does Not Glow Red Not All Burners Ignite Burner Lights But Goes Out Within a Few Seconds Symptom Possible Cause Cure Disconnect Power AT Circuit Breaker Power Switch CheckTimer and Buzzer Check Door Switch Check High-Limit Thermostats Check Water Solenoid Check Wiring Diagram for 208/220/240 Volt and 115 Volt Models Parts Parts DiagramStructural Parts See parts list on previous Door Assembly Parts Door Switch Parts Control Panel Parts Burner Assemblies, Thermocouple, and Ignition Module Water Train Parts Water-Train Parts Cabinet Base Parts Cabinet-Base Parts Stratosteam Countertop Steamer StratoSteam Countertop Steamer Models STRG-3D STRG-5D