STRATOSTEAM COUNTERTOP STEAMER | SERVICE | ||
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Symptom | Possible Cause | Cure | |
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Slow start up or poor cooking | Low gas pressure | Oven requires 4” WC gas pressure minimum measured at the | |
performance |
| manifold pressure tap for natural gas, and 11” WC for L.P. | |
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Hot surface ignitor glows red but | No power to gas valve | Check for 24V from ignition box to gas valve. | |
burners do not come on when |
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Faulty main gas solenoid | Replace gas valve. | ||
thermostat calls for heat. | |||
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| Faulty ignition module | Replace ignition module. | |
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| Manual shutoff valve | Open manual valve. | |
| closed |
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| Hot surface ignitor not | Reposition and retighten ignitor. | |
| positioned over burner |
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| correctly |
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Hot surface ignitor does not glow | No power to ignitor | Check that voltage from ignitor module to ignitor is 24V. Ignitor, | |
red. |
| when operating, should draw between 1 and 3 amps. | |
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| Ignitor broken or cracked | Should read continuity leads. Replace ignitor if necessary. | |
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| No power to ignition | There should be 24V AC from the transformer to the ignition | |
| module | module. | |
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| No power to transformer | Check for unit voltage on the serial plate. | |
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| Faulty power switch | Check for continuity through power switch when in on position. | |
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| Readjust or replace as necessary. | |
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Not all burners ignite | Burner and orifice out of | Orifice must inject gas down exact center of burner. | |
| alignment |
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| Gas pressure is too low | Oven requires 4” WC gas pressure minimum measured at the | |
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| manifold pressure tap for natural gas, and 11” WC for L.P. | |
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| Burner orifice is clogged | Make sure burner orifices are clear and properly sized. Natural | |
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| gas #54, Propane #64. | |
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Burners light but go out within a | Bad flame sensor or | Check in series in micro amps. Minimum is 0.75 micro amps, | |
few seconds. Ignitor will glow | improperly positioned | no maximum. | |
approximately 5 seconds. If |
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Bad gas valve | Check power to gas valve. It should be 24V AC. | ||
burner does not ignite, ignition | |||
module will try three times and |
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then lock out. |
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OWNER’S MANUAL 1185290 | PAGE 31 OF 50 |