Southbend STRG-5D, STRG-3D manual Steamer Not Heating Up, Power Light Is Not Lit

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SERVICE

STRATOSTEAM COUNTERTOP STEAMER

Figure 11

Steamer Not Heating Up, “Power” Light Is Not Lit

Steamer not heating up, “Power” light not lit.

DISCONNECT POWER AT CIRCUIT BREAKER

Remove right side panel for access.

Reconnect power at circuit breaker.

Turn lever to “ON” position and close door (to actuate door switch).

Check voltage between TB5 and TB6

		Is measured
	No	Is measured	Yes
	No	voltage 120, 208, 220, or 240	Yes
		volts?
		volts?

DISCONNECT POWER AT CIRCUIT BREAKER

Check continuity between cord and TB5 and TB6

Test operation of power switch. Replace if necessary. If power

switch is OK, replace “Power” light and follow procedure.

		Is continuity
	No		Yes
		present?

Replace Power Cord

No

Check continuity across

Power Switch

	Is continuity	Yes
	present?	Yes
	present?

Replace Power Switch

Replace Power Light

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OWNER’S MANUAL 1185290

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Contents StratoSteam Countertop Steamer Safety Precautions Introduction Location of Serial PlatesDimensions ClearancesDimensions Electrical Requirements GAS Pressure RequirementsWater Requirements Drain RequirementsTroubleshooting by Operator StartupOperation ShutdownTimer ControlsCooking Tips Suggested Cooking Times Cleaning & Maintenance Daily Cleaning and MaintenancePeriodic DE-LIMING AS Needed STAINLESS-STEEL SurfacesInstallation Attach Legs UnpackingAttach Legs Installation on Countertop Attach to CountertopMounting on Cabinet Base Stacking TWO SteamersLocation of Connections and Vents Drain ConnectionWater Drain Water ConnectionWater Connection Testing the GAS Supply Piping GAS ConnectionElectrical Connection Check the Installation SHUT-DOWN and WIPE-CLEAN SteamerCheck Steamer Operation Service Troubleshooting FLOWCHARTS, PROCEDURES, and Wiring Diagrams HOW the Steamer OperatesHow the Steamer Operates Steamer Not Heating Up, Power Light Is Not Lit Disconnect Power AT Circuit BreakerCheck that water-supply pressure is adequate Buzzer Does Not Come On When Timer Runs Out Hot Surface Ignitor Glows Red, But Burners Not On Hot Surface Ignitor Does Not Glow Red Not All Burners Ignite Burner Lights But Goes Out Within a Few Seconds Symptom Possible Cause Cure Power Switch Check Disconnect Power AT Circuit BreakerTimer and Buzzer Check Door Switch Check High-Limit Thermostats Check Water Solenoid Check Wiring Diagram for 208/220/240 Volt and 115 Volt Models Parts Diagram PartsStructural Parts See parts list on previous Door Assembly Parts Door Switch Parts Control Panel Parts Burner Assemblies, Thermocouple, and Ignition Module Water Train Parts Water-Train Parts Cabinet Base Parts Cabinet-Base Parts Stratosteam Countertop Steamer StratoSteam Countertop Steamer Models STRG-3D STRG-5D