Southbend STRG-3D, STRG-5D manual Check that water-supply pressure is adequate

Page 25

STRATOSTEAM COUNTERTOP STEAMER

SERVICE

Figure 12

Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit

Steamer not heating properly or not cooking properly,

“Power” light is lit.

CheckCheckgasgassupplysupplyvalvevalve. .

Turn off steamer and check that it drains completely. If steamer does not drain, check drain path for obstructions. Turn steamer back on and wait 10 minutes.

		Is water level at
	No		Yes
		normal level in cavity?

Check that water-supply pressure is adequate.

DISCONNECT POWER AT CIRCUIT BREAKER

Check door switch (see page 34).

No	Door switch OK?	Yes

Replace door switch.

Reconnect door switch lead wires.

Check water solenoid (see page 36).

No	Water solenoid OK?	Yes

DISCONNECT POWER AT CIRCUIT BREAKER

Check high-limit thermostats (see page 35).

No	High-limit thermostats OK?	Yes

Replace high-limit

thermostats as necessary.

Check gas pressure.

Replace water solenoid.

Check for loose or broken wires (see wiring diagram).

If wiring is OK, remove screen

from strainer and clean or

replace as necessary.

Reassemble, reconnect, and recheck the steamer. If water still does not enter the steamer, examine the water solenoid and inline Y strainer for obstructions or deposits. Clean or replace as necessary.

OWNER’S MANUAL 1185290

PAGE 25 OF 50

Image 25

Contents StratoSteam Countertop Steamer Safety Precautions Location of Serial Plates IntroductionClearances DimensionsDimensions GAS Pressure Requirements Electrical RequirementsWater Requirements Drain RequirementsStartup Troubleshooting by OperatorOperation ShutdownControls TimerCooking Tips Suggested Cooking Times Daily Cleaning and Maintenance Cleaning & MaintenanceSTAINLESS-STEEL Surfaces Periodic DE-LIMING AS NeededInstallation Unpacking Attach LegsAttach Legs Attach to Countertop Installation on CountertopMounting on Cabinet Base Stacking TWO SteamersDrain Connection Location of Connections and VentsWater Connection Water DrainWater Connection GAS Connection Testing the GAS Supply PipingElectrical Connection SHUT-DOWN and WIPE-CLEAN Steamer Check the InstallationCheck Steamer Operation Service HOW the Steamer Operates Troubleshooting FLOWCHARTS, PROCEDURES, and Wiring DiagramsHow the Steamer Operates Disconnect Power AT Circuit Breaker Steamer Not Heating Up, Power Light Is Not LitCheck that water-supply pressure is adequate Buzzer Does Not Come On When Timer Runs Out Hot Surface Ignitor Glows Red, But Burners Not On Hot Surface Ignitor Does Not Glow Red Not All Burners Ignite Burner Lights But Goes Out Within a Few Seconds Symptom Possible Cause Cure Disconnect Power AT Circuit Breaker Power Switch CheckTimer and Buzzer Check Door Switch Check High-Limit Thermostats Check Water Solenoid Check Wiring Diagram for 208/220/240 Volt and 115 Volt Models Parts Parts DiagramStructural Parts See parts list on previous Door Assembly Parts Door Switch Parts Control Panel Parts Burner Assemblies, Thermocouple, and Ignition Module Water Train Parts Water-Train Parts Cabinet Base Parts Cabinet-Base Parts Stratosteam Countertop Steamer StratoSteam Countertop Steamer Models STRG-3D STRG-5D