Southbend STRG-5D, STRG-3D manual Hot Surface Ignitor Does Not Glow Red

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SERVICE

STRATOSTEAM COUNTERTOP STEAMER

Figure 15

Hot Surface Ignitor Does Not Glow Red

Hot surface ignitor does not glow red.

No	Is there 24V output from the transformer?	Yes

Replace transformer.

No	Is there 24V present at input to ignition	Yes
	module?
	module?

Check connections to ignition

Module.

		Is there 24V from ignitor
		module to ignitor?	Ignitor,
	No			Yes
		when operating, should draw

between 1 and 3 Amps.

Replace ignitor module.

No	Is there continuity between leads on	Yes
	ignitor?
	ignitor?

Replace ignitor.

Check wiring to ignitor.

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OWNER’S MANUAL 1185290

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Contents StratoSteam Countertop Steamer Safety Precautions Introduction Location of Serial PlatesDimensions ClearancesDimensions Electrical Requirements GAS Pressure RequirementsWater Requirements Drain RequirementsTroubleshooting by Operator StartupOperation ShutdownTimer ControlsCooking Tips Suggested Cooking Times Cleaning & Maintenance Daily Cleaning and MaintenancePeriodic DE-LIMING AS Needed STAINLESS-STEEL SurfacesInstallation Unpacking Attach LegsAttach Legs Installation on Countertop Attach to CountertopMounting on Cabinet Base Stacking TWO SteamersLocation of Connections and Vents Drain ConnectionWater Connection Water DrainWater Connection Testing the GAS Supply Piping GAS ConnectionElectrical Connection SHUT-DOWN and WIPE-CLEAN Steamer Check the InstallationCheck Steamer Operation Service Troubleshooting FLOWCHARTS, PROCEDURES, and Wiring Diagrams HOW the Steamer OperatesHow the Steamer Operates Steamer Not Heating Up, Power Light Is Not Lit Disconnect Power AT Circuit BreakerCheck that water-supply pressure is adequate Buzzer Does Not Come On When Timer Runs Out Hot Surface Ignitor Glows Red, But Burners Not On Hot Surface Ignitor Does Not Glow Red Not All Burners Ignite Burner Lights But Goes Out Within a Few Seconds Symptom Possible Cause Cure Power Switch Check Disconnect Power AT Circuit BreakerTimer and Buzzer Check Door Switch Check High-Limit Thermostats Check Water Solenoid Check Wiring Diagram for 208/220/240 Volt and 115 Volt Models Parts Diagram PartsStructural Parts See parts list on previous Door Assembly Parts Door Switch Parts Control Panel Parts Burner Assemblies, Thermocouple, and Ignition Module Water Train Parts Water-Train Parts Cabinet Base Parts Cabinet-Base Parts Stratosteam Countertop Steamer StratoSteam Countertop Steamer Models STRG-3D STRG-5D