Southbend STRG-5D, STRG-3D manual Burner Lights But Goes Out Within a Few Seconds

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SERVICE

STRATOSTEAM COUNTERTOP STEAMER

Figure 17

Burner Lights But Goes Out Within a Few Seconds

NOTE: Ignitor will glow approximately 5 seconds. If burner does not ignite, ignition module will try three times and then lock out.

Burner lights but goes out within a few seconds.

No	Is there 24V applied to the gas	Yes
	valve?
	valve?

Replace ignition module.

No	Is flame sensor current less than	Yes
	0.75 micro amps?
	0.75 micro amps?

Replace gas valve.

Replace flame sensor.

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OWNER’S MANUAL 1185290

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Contents StratoSteam Countertop Steamer Safety Precautions Introduction Location of Serial PlatesDimensions ClearancesDimensions Water Requirements Electrical RequirementsGAS Pressure Requirements Drain RequirementsOperation Troubleshooting by OperatorStartup ShutdownTimer ControlsCooking Tips Suggested Cooking Times Cleaning & Maintenance Daily Cleaning and MaintenancePeriodic DE-LIMING AS Needed STAINLESS-STEEL SurfacesInstallation Attach Legs UnpackingAttach Legs Mounting on Cabinet Base Installation on CountertopAttach to Countertop Stacking TWO SteamersLocation of Connections and Vents Drain ConnectionWater Drain Water ConnectionWater Connection Testing the GAS Supply Piping GAS ConnectionElectrical Connection Check the Installation SHUT-DOWN and WIPE-CLEAN SteamerCheck Steamer Operation Service Troubleshooting FLOWCHARTS, PROCEDURES, and Wiring Diagrams HOW the Steamer OperatesHow the Steamer Operates Steamer Not Heating Up, Power Light Is Not Lit Disconnect Power AT Circuit BreakerCheck that water-supply pressure is adequate Buzzer Does Not Come On When Timer Runs Out Hot Surface Ignitor Glows Red, But Burners Not On Hot Surface Ignitor Does Not Glow Red Not All Burners Ignite Burner Lights But Goes Out Within a Few Seconds Symptom Possible Cause Cure Power Switch Check Disconnect Power AT Circuit BreakerTimer and Buzzer Check Door Switch Check High-Limit Thermostats Check Water Solenoid Check Wiring Diagram for 208/220/240 Volt and 115 Volt Models Parts Diagram PartsStructural Parts See parts list on previous Door Assembly Parts Door Switch Parts Control Panel Parts Burner Assemblies, Thermocouple, and Ignition Module Water Train Parts Water-Train Parts Cabinet Base Parts Cabinet-Base Parts Stratosteam Countertop Steamer StratoSteam Countertop Steamer Models STRG-3D STRG-5D