Accessing the Help System

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If the values of the Bytes Received, Bytes Transmitted, Packets Received, or Packets Transmitted statistics increase, the two PCs are successfully transmitting data over the network.

If the values of the statistics remain at zero, or if there are excessive collisions, the two PCs aren’t transmitting data successfully over the network. Check the following:

Ensure that the network hub or device to which the NIC is connected and the cable connecting to your NIC comply with the 10BASE-T or 100BASE-TX specifications. (See Appendix A.)

Ensure that the network hub or device to which the NIC is connected is powered on.

For a description of each statistic, click the Help button on the screen or click the question mark (?) at the top of the screen, move it over the topic, and click once. A pop-up box displays information about the statistic.

cClose all open windows when the Echo test is finished.

Accessing the Help System

The OfficeConnect NIC Help system is a Windows Help application that includes numerous Help topics about the OfficeConnect NIC.

To access the OfficeConnect NIC Help system:

1From the Windows Start menu, select Programs.

2Select 3Com NIC Utilities.

3Click 3nichelp.

For PCs running Windows NT 3.51, from the File menu, select Run. At the command prompt, enter the path for the 3Com NIC Help system. The default path is C:\WINNT35\SYSTEM32\3NICDIAG.HLP.

The main Help screen appears, displaying information about the 3Com NIC Diagnostics General screen.

4Click Help Topics to display a list of Help topics or click Find to search for a Help topic.

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3Com 3CSOHO100 manual Accessing the Help System, From the Windows Start menu, select Programs