3Com 3CSOHO100 guide

66APPENDIX B: TECHNICAL SUPPORT

Country	Telephone Number		Fax Number

Latin America	1 408	326 2927	1 408 326 3355
U.S.A. and Canada	1 800	NET 3Com	1 408 326 7120
	(1 800 638 3266)

Image 69

3Com 3CSOHO100 manual Latin America 408 326 A. and Canada 800 NET 3Com 800 638

Contents

Fast Ethernet Network Interface Card User Guide Lifetime Limited Warranty Australia, New Zealand Japan Asia Italy, Greece, Spain, Portugal, MaltaSweden, Finland, Norway Belgium, Netherlands, Luxembourg Denmark Member of the 3Com OfficeConnect family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuring the NIC Technical Support Page Figures Tables Icon Description Conventions Convention Description Year 2000 Compliance What This Chapter Covers What This Guide Covers Sample Network Computer 1Computer Printer Understanding Networking Peer-to-Peer Networks Ethernet and Fast Ethernet Networking Protocols Client/Server Networks About the OfﬁceConnect NIC Understanding Network Interface Cards Required Hardware Required CablingRequired Software Type Maximum Network Cable Required Cable Length Preparing for Installation See your PC documentation for details Inserting the NIC Do not turn on the power to the PC Connecting the Network Cable to the NIC RJ-45 port Connecting the NIC to Your Network Next step is to install the network driver. Go to Chapter Page Right-click the My Computer icon, and then click Properties Windows Windows 95 Version a Turn on the power to the PC Click OK You must reboot your PC to complete the installation Windows 95 Version B Enter your user name and password, and then click OK Click Finish To install the network driver in a PC running Windows Click Yes to restart the PC Windows NT Windows NT Click Add Adapter Verifying Successful Installation Windows 95 and WindowsRemove the EtherDisk diskette from drive a Double-clickNetwork adapters Double-click the File Manager icon Basic Troubleshooting Tips Troubleshooting State Meaning Interpreting the LEDs Double-click the 3Com icon in the Windows system tray Starting the 3Com NIC Diagnostics Program General Screen Click Cancel to exit the 3Com NIC Diagnostics program Running the NIC Self-Tests Click the Diagnostics tab Click Start in the Self-Test panel Running the Echo Test On the ﬁrst PC the sending PC On both PCs Echo Test Sender Screen From the Windows Start menu, select Programs Accessing the Help System Click OK Click the Support tab. The Support screen appears Accessing 3Com Support Services Support Screen Click OK Click the Support tab Click the Device Manager tab Removing NIC Software Click Yes Question Answer Frequently Asked Questions Question Answer Page Option Description Available Settings NormalAuto Select Displaying Conﬁguration Settings Click NIC Details Changing Conﬁguration Settings Click OK to exit this screenClick OK Click the Properties tab Change the NIC’s conﬁguration Page Cabling Requirements Speciﬁcations Unshielded Twisted-Pair Cable 10BASE-T OperationCategory Use 10BASE-T Speciﬁcations 100BASE-TX Operation100BASE-TX Speciﬁcations Page Online Technical Services World Wide Web Site3Com FTP Site Access by Analog Modem 3Com Bulletin Board ServiceAccess by Digital Modem 847 262 Support from Your Network Supplier 3ComFacts Automated Fax ServiceSupport from 3Com 408 727 Europe Country Telephone Number Asia Paciﬁc Rim Country Telephone Number Latin America Returning Products for RepairNorth America Country Telephone Number Fax Number Latin America 408 326 A. and Canada 800 NET 3Com 800 638 Bus mastering Client/server networkEthernet Full-duplex Fast EthernetHalf-duplex Hub Peer-to-peer network SwitchServer Unshielded twisted pair UTP cablingPage Numbers Index NIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity