3Com 3CSOHO100 manual Click OK 3 Click the Support tab

Accessing 3Com Support Services 45

2Click OK.

3Click the Support tab.

The Support screen (Figure 15) appears.

Figure 15 Support Screen

■Click Diagnostics to run the 3Com NIC diagnostic tests. See “Running the NIC Self-Tests” and “Running the Echo Test” earlier in this chapter for information on how to run the 3Com NIC diagnostic tests.

■Click Release Notes to display customer support information databases about the OfficeConnect NIC in three categories: release notes, frequently asked questions, and the KnowledgeBase.

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Click BBS Information to display the 3Com BBS telephone numbers and modem speeds.

The http://www.3com.com button displays the 3Com World Wide Web site address.

Click Problem Report if you want to generate a problem report file about an OfficeConnect NIC problem. You can then e-mail this file to 3Com.