3Com 3CSOHO100 manual Click OK Click the Support tab, Support Screen

Accessing 3Com Support Services 45

2Click OK.

3Click the Support tab.

The Support screen (Figure 15) appears.

Figure 15 Support Screen

■Click Diagnostics to run the 3Com NIC diagnostic tests. See “Running the NIC Self-Tests” and “Running the Echo Test” earlier in this chapter for information on how to run the 3Com NIC diagnostic tests.

■Click Release Notes to display customer support information databases about the OfficeConnect NIC in three categories: release notes, frequently asked questions, and the KnowledgeBase.

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Click BBS Information to display the 3Com BBS telephone numbers and modem speeds.

The http://www.3com.com button displays the 3Com World Wide Web site address.

Click Problem Report if you want to generate a problem report file about an OfficeConnect NIC problem. You can then e-mail this file to 3Com.