3Com 3CSOHO100 manual Frequently Asked Questions, Question Answer

48CHAPTER 4: TROUBLESHOOTING INSTALLATION PROBLEMS

4Click OK.

The NIC driver and diagnostic software are removed from the PC.

The Network Settings Change dialog box appears, prompting you to restart.

■If you’re physically removing the NIC from the PC, click No. Don’t restart the PC until you shut down the system, turn the power off, and remove the NIC from the PC.

■If you’re reinstalling the NIC software, click Restart Now.

Frequently Asked Questions

Table 5 describes some common questions and answers about the OfficeConnect NIC.

To view questions and answers online, follow the instructions in “Viewing Release Notes, Frequently Asked Questions, and KnowledgeBase Topics” earlier in this chapter.

To view additional questions and answers, see the text files located in the HELP directory on the EtherDisk diskette.

Table 5 Frequently Asked Questions

Question	Answer
Why does the	When Windows 95/98 is installed after the OfficeConnect
OfficeConnect NIC	NIC has already been installed, Windows 95/98 installs the
install as a “Generic PCI	NIC as a generic PCI Ethernet controller.
Ethernet Controller”	To work around this problem, follow these steps:
under Other Devices in
	1	In the Device Manager, double-click Other Devices.
the Windows 95/98
Device Manager?	2	Click PCI Ethernet Controller.
	3	Click Remove.
	4	Restart your PC.
In Windows 95/98,	1	In the Device Manager, double-click Other Devices.
what should I do if a	2	Click PCI Ethernet Controller or the duplicate PCI NIC entry.
yellow exclamation
	3	Click Remove.
point (!) appears next
to the NIC name?	4	Restart your PC.

(continued)