Additional Features

Shared Call Appearance (SCA) Call Bridging

Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other. Status LEDs light and flash in unison, allowing all people sharing the extension to see the status at a glance.

The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party.

Refer to the following example.

Phone 1

Phone A calls the SCA number and all the phones in the SCA enironment

ring.

Phone A

Phone 2

SCA Environment

Phone 3

SCA phone 1 answers. When 2 and 3 pickup, 1 can hangup.

SCA phone 2 joins by pressing SCA line. When phone 1 hangs up, 2 is still connected. Phone 2 can press the line key to

put SCA call on hold leaving 3 still connected to 1.

SCA phone 3 joins by pressing SCA line. When phone 1 hangs up, 3 is still connected. Phone 3 can press the line key to

Note: A user can place a call on hold while in an SCA bridged call, by pressing the SCA line key.

put SCA call on hold leaving 2 still connected to 1.

Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key. Phone 2 and 3 display the call they are bridging into on the LCD of the phones. Existing SCA parties in a bridge or one-to-one call hear an audible beep when another party has joined the call.

Note: Your Administrator must enable/disable the beep on the server-side.

If a phone is configured for SCA bridging and it attempts to join a call, but the account on the server does not have this functionality enabled, an error message displays to the LCD on the phone.

The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information.

178

Model 6731i IP Phone User Guide

Page 185 Page 187
Page 186
Image 186
Aastra Telecom 6731I manual Shared Call Appearance SCA Call Bridging, Model 6731i IP Phone User Guide
Page 185 Page 187

6731I specifications

The Aastra Telecom 6731I is a feature-rich IP phone designed for professional environments, delivering seamless communication capabilities to users in various settings. This model has become popular among enterprises due to its robust set of features, advanced technologies, and user-friendly design, making it an ideal choice for offices, call centers, and other business environments.

One of the standout features of the Aastra 6731I is its support for Voice over IP (VoIP) technology. This enables high-quality voice communication over the internet, helping businesses reduce telephony costs while maintaining excellent call clarity. The phone supports multiple VoIP protocols, including SIP (Session Initiation Protocol), ensuring compatibility with various network infrastructures and VoIP service providers.

The Aastra 6731I boasts a large graphical display that provides users with vital call details, caller ID information, and easily accessible menu options. This enhances user experience and ensures that managing calls is straightforward and efficient. The display is further complemented by backlit keys for visibility in low-light environments, making it suitable for 24/7 operations or dimly lit offices.

In terms of connectivity, the phone comes with dual Ethernet ports, allowing for easy integration into existing network setups. Users can connect their computer directly to the phone, simplifying cabling requirements while maintaining network speed and reliability. The device also supports Power over Ethernet (PoE), which allows it to receive power directly through the Ethernet cable, eliminating the need for additional power adapters and making installation convenient.

Another notable characteristic of the Aastra 6731I is its programmable function keys, which provide customizable shortcuts for frequently used features, including call transfer, conference calling, and speed dial. This flexibility enhances productivity and streamlines communication processes for users.

Additionally, the phone is equipped with a built-in speakerphone, delivering hands-free calling capabilities. This is particularly beneficial for multitasking or when collaborating in a group setting. The audio quality, supported by noise reduction technologies, ensures clear and distraction-free conversations.

Overall, the Aastra Telecom 6731I is an excellent choice for businesses seeking a reliable and efficient IP phone. Its combination of advanced features, user-friendly design, and excellent connectivity options positions it as a strong contender in the market, helping organizations optimize their communication strategies effectively.
Top Page Image Contents