Diverting Calls from Your Phone

Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required.

When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at the new destination, the Caller ID of the original call destination displays.

Call Diversion Example

1Tim calls Mark at x400.

2Mark’s phone is busy.

3Mark’s phone diverts the incoming call to another destination (Roger @ x 464).

4Tim’s phone displays name and extension of where the call is being diverted to and reason for diverting the call. The screen scrolls between Screen 1 and Screen 2.

5Roger’s phone accepts the call and displays the name and number of the phone the incoming call (Tim) and the name (or number) of the original destination (Mark). The screens scroll between Screen 1 and Screen 2..

See examples of the phones’ LCD below.

The diversion LCD screens scroll every 3 seconds.

 

 

Tim’s Phone @ x462

diverted to

Roger’s Phone @ x464

Tim @ 463 calls Mark’s phone which is busy

 

Roger @ 464 receives the incoming call from Tim

 

 

divertted from Mark

and diverts to Roger.

 

 

 

 

 

 

1

Roger

2

Diverting:

 

1 Tim

2 Via:

 

 

 

 

464

 

User-Busy

462

Mark

 

 

 

 

 

 

3-Line LCD Display

 

 

3-Line LCD Display

To enable this call diverting feature, contact your System Administrator.

Available Features Enabled by Administrators

Model 6731i IP Phone User Guide

189

Page 197
Image 197
Aastra Telecom 6731I manual Diverting Calls from Your Phone, Model 6731i IP Phone User Guide 189, Call Diversion Example

6731I specifications

The Aastra Telecom 6731I is a feature-rich IP phone designed for professional environments, delivering seamless communication capabilities to users in various settings. This model has become popular among enterprises due to its robust set of features, advanced technologies, and user-friendly design, making it an ideal choice for offices, call centers, and other business environments.

One of the standout features of the Aastra 6731I is its support for Voice over IP (VoIP) technology. This enables high-quality voice communication over the internet, helping businesses reduce telephony costs while maintaining excellent call clarity. The phone supports multiple VoIP protocols, including SIP (Session Initiation Protocol), ensuring compatibility with various network infrastructures and VoIP service providers.

The Aastra 6731I boasts a large graphical display that provides users with vital call details, caller ID information, and easily accessible menu options. This enhances user experience and ensures that managing calls is straightforward and efficient. The display is further complemented by backlit keys for visibility in low-light environments, making it suitable for 24/7 operations or dimly lit offices.

In terms of connectivity, the phone comes with dual Ethernet ports, allowing for easy integration into existing network setups. Users can connect their computer directly to the phone, simplifying cabling requirements while maintaining network speed and reliability. The device also supports Power over Ethernet (PoE), which allows it to receive power directly through the Ethernet cable, eliminating the need for additional power adapters and making installation convenient.

Another notable characteristic of the Aastra 6731I is its programmable function keys, which provide customizable shortcuts for frequently used features, including call transfer, conference calling, and speed dial. This flexibility enhances productivity and streamlines communication processes for users.

Additionally, the phone is equipped with a built-in speakerphone, delivering hands-free calling capabilities. This is particularly beneficial for multitasking or when collaborating in a group setting. The audio quality, supported by noise reduction technologies, ensures clear and distraction-free conversations.

Overall, the Aastra Telecom 6731I is an excellent choice for businesses seeking a reliable and efficient IP phone. Its combination of advanced features, user-friendly design, and excellent connectivity options positions it as a strong contender in the market, helping organizations optimize their communication strategies effectively.