AltiGen comm AltiTouch 500 AltiServ Feature Codes

42 AltiTouch500 Manual

AltiServ Feature Codes

##<pwd>.......................Logintovoicemailatyourownstation

###<ext><pwd>.................Logintovoicemailatanotherstation

AltiGenVoice Mail System Quick Features

#11...........................GreetingMenu

#28...........................PasswordMenu

MakingCalls

#34...........................DialByName

1

#35...........................VirtualLogIn(StationPrivilegeOverride)

#69...........................DialLastCaller

#77...........................StationSpeedDial

#88...........................SystemSpeedDial

#99...........................LastNumberRedial

#93<ext>......................IntercomCall2

AnsweringCalls

#29<ext>......................IndividualCallPickup(aspecificstation)

#30...........................SystemCallPickup(anystationringing)

FLASHbutton#31................PersonalCallPark

#31<ext>......................PersonalCallParkPickup

SLASHbutton#41................SystemCallPark

#41<loc.#>.....................SystemCallParkPickup

#81...........................HandsFreeIntercomMode

#82...........................HandsFreeManual Answer Mode

CallManagement

Transfer

Duringa call:

1)Press Flash button, which places the call on hold

2)Dial the number you wish to transfer the call to

3)Hang up if the pa rty answers the call.

VoiceM ail

Phoneis onhook

1)Press ##

2)Enter voice mail password

•TheMessage light blinks whena voice mail m essage is

waiting.

•TheLCD displays the VM count (which includes only

unheardmessa ges) when onhook.

Volume To adjust volumeon handset/s peakerphone:

1)Take phone offhook by pressing Speaker button or lifting the

handset.

2)Press the left or right Volume button, to change current

volumelevel as appears in LCD

Toadjust ringer volume:

setswitch on rear of phone to Hi,Lo w or Off.

1Featuremust be enabled by system administrator.

2Featureavailable only on systems with Triton Analog Extension board.

Contents

Main WARNING! NOTICE TRADEMARKS Contents CHAPTER 5 UsingtheAltiGenVoiceMailSystem..................25 Page Page Warranty vi AltiTouch500 Manual Effect of State Law Sales Outside the U.S.A. Important Safety Instructions AltiTouch 500 Manual vii Page Overview Introduction Controls and Functions Page Parts Checklist Page Installation Page Wall Mounting Important: Configuring Phone Settings Choosing Touch Tone or Pulse Dialing Important: Adjusting the Display Angle Adjusting the Display Contrast Page Phone Functions Making a Call Editing Telephone Number before Dialing Receiving a Call Adjusting Handset Receiver Volume Adjusting Headset Receiver Volume Adjusting Speakerphone Receiver Volume Receiving a Call Waiting Call Switching Between the Handset and the Speakerphone Switching Between the Headset and the Speakerphone Switching Between the Handset and the Headset Redialing Accessing Outside Lines Putting a Call on Hold Muting a Call Telephone Directory Storing a New Number and Name in Directory Page Using the Keypad to Enter a Name Dialing Telephone Numbers from the Directory Deleting Entries in the Directory Storing a New Number and Name in the Memory Buttons To store a new number and name in the memory buttons: Caller ID Caller ID Service Important: Caller ID Display Missed New Calls Count Viewing the Caller ID List Important: Calling Back a Number From the Caller ID List Deleting a Call From the Caller ID List In Use Indication Message Indication Clearing the Message Waiting Indicator UNAVAILABLE, PRIVATE CALL and ERROR Messages In Case of Difficulty Resetting Your Telephone's Programming Maintenance Information Troubleshooting Important: Using the AltiGen Voice Mail System Feature Tips Logging In To login for the first time: To perform a normal login at your station: Remote Login For remote login from outside the office: For standard remote login: New Voice Mail Message Indicator for Remote Login About Passwords Transfer to AltiGen Voice Mail System Feature Returning to Auto Attendant/IVR from the AltiGen Voice Mail System AltiGen Voice Mail System Main Menu Options Listening to Messages Disposing of the Messages About Outcalls to Cellular or PCS Phone Numbers Sending Messages To send a message: Making a Call from within the AltiGen Voice Mail System Personal Options Recording Greetings Changing your Password Using Message Notification About the Delivery Number To Set Message Notification: Using Reminder Calls To Set Up a Reminder Call: Reviewing Scheduled Reminder Calls Call Forwarding To Set Up Call Forwarding: Feature Tips Using Distribution Lists Creating a Distribution List Editing a Distribution List Deleting a Distribution List Reviewing a Distribution List Dynamic Messaging Zoomerang How it Works, with and without Caller ID To use Zoomerang: The Callers Options Private Messaging To Leave A Private Message: To Check Message Status or Delete Messages: Page AltiTouch500 Manual 41 Appendix A - User Reference Whileon a call with Speaker on Basic Phone Operation. Duringa call: Toretrieve a single c all on hold: AltiServ Feature Codes Duringa call: Phoneis onhook AppendixA -User Referenc e AltiTouch500 Manual 43 Page Index A B C D H I K L M T U V W Z