Using the AltiGen Voice Mail System | AltiGen comm AltiTouch 500

Adjusting Speakerphone Receiver Volume	12
Receiving a Call Waiting Call	13
Switching Between the Handset and the Speakerphone	13
Switching Between the Headset and the Speakerphone	13
Switching Between the Handset and the Headset	14
Redialing	14
Accessing Outside Lines	14
Putting a Call on Hold	15
Muting a Call	15
Telephone Directory	15
Caller ID	19
In Use Indication	21
Message Indication	22
UNAVAILABLE, PRIVATE CALL and ERROR Messages . .	22
In Case of Difficulty	22
Resetting Your Telephone's Programming	22
Maintenance Information	23
Troubleshooting	23
CHAPTER 5
Using the AltiGen Voice Mail System	25
Logging In	25
Remote Login	26
About Passwords	27
Transfer to AltiGen Voice Mail System Feature	27
Returning to Auto Attendant/IVR from the AltiGen Voice Mail
System	27
AltiGen Voice Mail System Main Menu Options	28
Listening to Messages	28
Sending Messages	30
Making a Call from within the AltiGen Voice Mail System . . .	30
Personal Options	31
Recording Greetings	31
Changing your Password	32
Using Message Notification	33
Using Reminder Calls	34

AltiTouch 500 Manual ii

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AltiGen comm AltiTouch 500 manual Using the AltiGen Voice Mail System

Contents

AltiTouch Trademarks Contents Using the AltiGen Voice Mail System Appendix a User Reference AltiTouch 500 Manual Warranty Effect of State Law Sales Outside the U.S.A AltiTouch 500 Manual Vii Viii AltiTouch 500 Manual Introduction OverviewControls and Functions LCD display Hook switch Telephone keypad Parts Checklist AltiTouch 500 Manual Installation AltiTouch 500 Connections AltiTouch 500 Manual Wall Mounting Wall Mounting Back View Configuring Phone Settings AltiTouch 500 Manual Phone Functions Making a CallEditing Telephone Number before Dialing Receiving a Call Adjusting Headset Receiver Volume Adjusting Handset Receiver VolumeAdjusting Speakerphone Receiver Volume Switching Between the Handset and the Speakerphone Receiving a Call Waiting Call Accessing Outside Lines Switching Between the Handset and the HeadsetRedialing Putting a Call on Hold Muting a CallTelephone Directory Storing a New Number and Name in Directory AltiTouch 500 Manual Dialing Telephone Numbers from the Directory Using the Keypad to Enter a NameDeleting Entries in the Directory Storing a New Number and Name in the Memory Buttons To store a new number and name in the memory buttons Caller ID Caller ID ServiceCaller ID Display Missed New Calls Count Viewing the Caller ID List Use Indication Calling Back a Number From the Caller ID ListDeleting a Call From the Caller ID List Deleting All Calls from the Caller ID List Resetting Your Telephones Programming Clearing the Message Waiting IndicatorUNAVAILABLE, Private Call and Error Messages Case of Difficulty Maintenance Information Troubleshooting AltiTouch 500 Manual Using the AltiGen Voice Mail System Feature TipsTo login for the first time To perform a normal login at your station Remote Login To login from another station or as a virtual extensionFor remote login from outside the office For standard remote login About Passwords Transfer to AltiGen Voice Mail System Feature Listening to Messages AltiGen Voice Mail System Main Menu OptionsDisposing of the Messages About Outcalls to Cellular or PCS Phone Numbers Making a Call from within the AltiGen Voice Mail System Sending MessagesTo send a message Personal Options Recording Greetings Changing your Password To record an Initial Greeting About the Delivery Number Using Message NotificationTo Set Message Notification Using Reminder Calls To Set Up a Reminder Call Feature Tips To Set Up Call ForwardingCall Forwarding Reviewing Scheduled Reminder Calls Creating a Distribution List Using Distribution ListsEditing a Distribution List Deleting a Distribution List Dynamic MessagingReviewing a Distribution List Zoomerang Caller’s OptionsHow it Works, with and without Caller ID To use Zoomerang To Leave a Private Message Private MessagingTo Check Message Status or Delete Messages AltiTouch 500 Manual Appendix a User Reference Basic Phone Operation AltiServ Feature Codes Transfer Appendix a User Reference AltiTouch 500 Manual Index AltiTouch 500 Manual AltiTouch 500 Manual