To place a call, press # at the Main Menu, then dial the number or extension.

For external numbers, dial the trunk access code (e.g., 9 or 8) and any long distance prefix such as 1 and area code. Press *** to disconnect from the call and return to the AltiGen Voice Mail System.

Personal Options

Personalize your AltiGen Voice Mail System by creating unique greetings and customizing the system to notify you of important calls or remind you about meetings and action items.

At the Main Menu, press 4 for the following Personal Options:

Personal Greetings

Password

Message Notification

Reminder Call

Call Forwarding

Feature Tips

Distribution Lists

Log on/off IP Extension

Recording Greetings

At the Personal Options menu, press 1 to record greetings, then press…

1 to access your Personal Greeting.

Record your greeting and press # when finished. Example: “Hi, this is Mary Smith. I am unable to answer your call at this time. Please leave a detailed message and I will return your call promptly.”*

2 to record your Directory Name.

Record your full name and press # when finished.

3 to select which greeting to use (greeting 1 through 9).

Note: An agent extension can also select a greeting through AltiView or AltiAgent.

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AltiGen comm AltiTouch 500 manual Personal Options, Recording Greetings