vi AltiTouch500 Manual

1. Takeor ship the produc t(shi pment prepaid) to your AltiGen distributor or to AltiGen
Communications,Inc .
Allmaterials being returned to AltiGen m usth ave an associated RMA number. RMA numbers
areissued by AltiGen Cust omer Service and can be obtained by calling 1-888-ALTIGEN
(258-4436)or faxing an RMA formto 510-252-9738, atte ntion to Customer Service. AltiGen
reservesthe right t o refuse return of any material that does not have an RMA number. Th e
RMAnumber should be clearly marked on the outsideof the box in which the material is being
returned.For example:
Attn.:RMA # 123
AltiGenCommuni cations, Inc.
4555Cushing Pkwy.
Fremont,CA 94538
Uponauthorizat ion of return, AltiGen will decide whether the malfunctioning product
willbe repaired orreplaced.
2. Toobtain war ranty service, you will be required to provide:
a) the date and proof of purchase
b) serial number of the product
c) your name and company nam e
d) your shipping address
e) a description of the probl em.
3. Foradditional information contact yourAltiGen Dealer or AltiGen Communication s, Inc.
viae-mail at suppo rt@altigen.com.

Effect of State Law

Thiswarranty gives you specific legal rights, and you may also have other rightswhich vary
fromstate to state. Som est ates do not allow limitations on implied warranties and/or do not
allowthe exclusio n of incidental or consequential damages, so the above limitations and
exclusionsmay no t apply to you.

Sales Outside the U.S.A.

ForAltiGen Comm unications products sold outside of the U.S.A., contact your AltiGen
Communications dealer for warranty information and services.
Important Safety Instructions
Beforeusing your telepho ne equipment, basic safety precautions should always be followed
toreduce the risk of fire, electric shock and injury to perso ns, including the following:
1. Readand understand all instructions.
2. Followall warnings and inst ructions marked on the product.
3. Unplugthis produ ct from the telephone jack and the power outlet before cleaning. Do
notuse liquid or aerosol clea ners. Use a damp cloth for cleaning.
4. Donot use this product n ear water, such as near a bathtub, sink, laundry tub, in a wet
basement,or near a sw imming pool.