AMT Datasouth 4500 Series manual Media Feed Fault Print or CANCEL?

Troubleshooting Guide

Media Feed Fault

PRINT or CANCEL?

The printer cannot resolve the relationship between the detected media size (the space between gaps) and the programmed size. One of the following conditions has occurred to cause this message.

1.If the label is behind the contact point between the platen and the printhead, the label will not feed. Raise the printhead bracket and

reposition the label so that it extends beyond the front of the printer. Press

ENTER

the PRINT key to print the label.

2.Inspect the inside label guide block to verify an obstruction or dust is not interfering with sensor operation.

3.The Label Length specified via the Operator Panel off-line menu may not

correspond to the length the printer detected. Press the CANCEL key and enter the off-line menu to verify this parameter value (see the Media Settings section for assistance).

4.The Label Gap specified via the Operator Panel off-line menu may not

correspond to the gap the printer detected. Press the CANCEL key and enter the off-line menu to verify this parameter value (see the Media Settings section for assistance).

5.The incorrect label media for the application has been loaded into the

printer. Press the CANCEL key and verify the correct media is loaded.

5.The media sensor’s sensitivity is incorrectly adjusted. See Adjusting Sensor Sensitivity in this section.

6.If printing a new or modified PAL label file, the /PageSize setpagedevice command may have an incorrect setting or the /_InterPage setpagedevice command may have an incorrect setting.

7.The media sensor system requires repair or replacement. Contact qualified service personnel.

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