AMT Datasouth 4500 Series Adjusting Sensor Sensitivity, Adjusting the Gap Sensor Sensitivity

Models: 4500 Series

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Troubleshooting Guide

Adjusting Sensor Sensitivity

The Operator Panel off-line menu includes a feature to adjust the sensor sensitivity. The default sensor sensitivity settings will detect the majority of media types. This procedure is only applicable to situations where the printer is unable to properly detect a ribbon or label stock. The following information is grouped according to the sensor system being used, Gap, Black Bar, and Ribbon.

Adjusting the Gap Sensor Sensitivity

The printer uses the Gap Sensor system to detect the gap between die-cut labels. Setting the Label Gap parameter to a value to greater than or equal to

0.02inches causes the printer to use this method. Verify that the Label Gap is set to this value prior to continuing with this procedure (see Media Settings section, Programming the Label Dimensions). Follow the procedure based on the type of problem reported by the printer.

Printer is Displaying “Media Out” Message

The printer displays this message when the Gap Sensor sensitivity level is greater than required. The Gap Sensor is receiving light passing through the label stock, indicating a label with some translucent qualities. Resolving this issue involves lowering the Gap Sensor Sensitivity to a level that will allow the sensor to only detect the gaps between labels.

ONLINE

1.

Press the PAUSE key. This takes you to the off-line menu.

 

 

 

MENU

2.

When Interface Status Off-Lineis displayed, press the

key. This

 

will take you the to the Print Parameters menu.

 

Press the

3.Press the

4.Press the

ITEM

FEED

CANCEL

ONLINE

PAUSE

key until the Gap Sense parameter displayed.

key to lower the value by 10%.

key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to lower the value by an additional 10%. If however, the

Media Out message still occurs, press the CANCEL key and repeat the procedure again.

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AMT Datasouth 4500 Series manual Adjusting Sensor Sensitivity, Adjusting the Gap Sensor Sensitivity