Adjusting the Ribbon Sensor Sensitivity | AMT Datasouth 4500 Series

Troubleshooting Guide

Adjusting the Ribbon Sensor Sensitivity

The Ribbon Sensor system detects the presence of a ribbon in the system. The Media Type parameter value determines how the printer uses the sensor (see Media Settings section, Setting the Printing Method). In Direct Thermal mode, the printer uses the sensor to verify a ribbon is not installed. In Thermal Transfer mode the printer uses the sensor to detect the ribbon installation and the trailer when the ribbon supply is empty. Follow the procedure based on the type of problem reported by the printer.

Printer Displays “Remove Ribbon” Message in Direct Thermal Mode

The printer displays this message when Ribbon Sensor sensitivity level is less than required. The Ribbon Sensor is not receiving light reflecting from the back of the printhead bracket. Resolving this issue involves raising Ribbon Sensor Sensitivity to a level that will allow the sensor to detect the reflective material on the back of the printhead bracket. (Note: If current sensitivity value accommodated a ribbon in Thermal Transfer mode, note the Ribbon Sense parameter before the adjustment. This value will be required if using the printer in Thermal Transfer mode at a later time.)

ONLINE

1.	Press the	PAUSE	key. This takes you to the off-line menu.
				MENU
2.	When Interface Status Off-Lineis displayed, press the			key. This
	will take you the to the Print Parameters menu.
		ITEM
	Press the	FEED	key until the Ribbon Sense parameter displayed.

3. Press the key to raise the value by 10%.

ONLINE

4. Press the PAUSE key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to raise the value by an additional 10%. If however, the

Remove Ribbon message still occurs, press the CANCEL key and repeat the procedure again.

If this procedure fails to produce a working sensor sensitivity that stops the Remove Ribbon messages contact qualified service personnel.

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AMT Datasouth 4500 Series manual Adjusting the Ribbon Sensor Sensitivity

Contents

CodeWriter 4500 Series Operator’s Manual Page Warnung Warnung Adventercia Software Extended MaintenanceHardware Warranty Datasouth CodeWriter 4500 Disclaimer of Warranties Datasouth Table of Contents Contents Table of Figures CodeWriter 4500 Series Models Introduction CodeWriter 4505 Front/Side View External Media Feed Slot Operator Panel Document Exit Tear Bar CodeWriter 4500 Series Features Media Compatibility Features Guide to the Operator’s Manual This Page Intentionally Blank Quick Start Guide Unpacking and Power UpEquipment Checklist Applying Power to the Printer Loading and Feeding Label Roll Media Loading Ribbon Take-Up Ribbon Supply Roll Ribbon Guide Bar Loading and Feeding the Ribbon CodeWriter 4500 Series Operator Panel Operator Panel Media Settings Set Label Parameters Without saving. Press the saving the changes Printer Model Print Speed 4505 100% 4505+ 4510 50% Set Print Parameters Print Test Label Feature/Settings LabelPrinting Test Labels Running the Quick Start CD Connecting the PrinterQuick Start CD Cable Connecting to a Personal ComputerConnecting the Cable Data Communications Mode COMx9600,n,8,1 Configuring the Personal ComputerSettings Control Panel Port Settings Value Bits per second Type File.pal COMx Mode COMx9600,n,8,1 where x = the COM port numberSending Data to the Printer Cable Examples Serial Port Specifications Series Printer DCE Modem DB25 Connector Hardware Flow Control Flow Control DSR Xon/Xoff Flow Control Setting RTS Polarity Operator Panel Settings for Data CommunicationsSetting the Baud Rate Setting the Flow Control Method Setting the Stop Bits Setting the DTR PolaritySetting the Parity Setting the Data Bits This Page Intentionally Blank Die-Cut Labels Media SettingsSetting the Document Dimensions Notch or Hole Label Black Bar Labels Enter to save new defaults. Press Programming the Label Dimensions Pressing the settings Programming the Print Method Setting the Printing Method Print Speed and Darkness Setting the Print Parameters Speed Darkness Setting Print Speed and Darkness Adjusting Print Position Forward Distance Presentation Distance Picket Fence Horizontal Bar Code Ladder Vertical Bar Code Bar Code QualityBar Code Orientation Bar Code Print Settings This Page Intentionally Blank Display and Panel Keys Operator Panel Reference Off-line Menu Reference 80% 100% Percentage of the printer’s Accessing this parameterParameter Values Description Print Speed % Printing Speed as a Label Parameters Config Revision are displayed Settings LabelSystem Params Firmware Part No Firmware part number System Parameters Default Parameter ValuesConfiguration Print Parameters Off-Line Menu Map Removing the Ribbon Take-up Roll Maintenance Heater Line Location Printhead CleaningPaper Path Cleaning Response to Display Messages Troubleshooting Guide Remove Ribbon Print or CANCEL? Media Feed Fault Print or CANCEL? Halt Ribbon Wrinkling Causing Poor Print Print Quality IssuesFirst Part of Label Content is Missing Sides or Top of Label Content is Missing Missing Dots in Label Host System Does Not Report Errors, But Nothing Prints Data Communications IssuesPC Reports Write Fault Error Writing to Device COMx Controlling Hex Dump Mode Hex Dump Mode Adjusting the Gap Sensor Sensitivity Adjusting Sensor Sensitivity Printer is Displaying Media Feed Fault Message Adjusting the Black Bar Sensor Sensitivity Press the Pause key. This takes you to the off-line menu Adjusting the Ribbon Sensor Sensitivity Printer Displays Ribbon Out Message in Thermal Transfer Mode Verifying the Sensor Operation Key until the Enter to Select Diagnostics is displayed This Page Intentionally Blank Label Genesis Applications OverviewPrinter Application Language PAL Fonts PAL Fonts and Bar Codes EAN-13 EAN13 Codabar Postnet Maxicode Bar CodesBar Code MSI Plessy Establishing the Development Environment PAL Quick Start Undo Ctrl/U Function Keystroke Hex ValuePAL will display the line as it Has been typed so far Label Tutorial Hello World Label OutputPAL Command Sequence PAL Coordinate System Printing a Line Applications Overview Label Output World!Hello Hello World PAL Command Sequence Printing a Bar Code Label Output World Applications Guide Physical SpecificationsPower Input and Output Environmental Processing MediaSerial Communications Printing Flash Memory Management Advanced FeaturesHigh Speed Firmware Update Download Mode Auto-Baud Firmware Update Download Mode Release Identification Message Pause PAL Application Bootstrap Bypass Print Darkness Control Setting Contrast and PreheatKey until Enter to Select Expert Settings is displayed Enter to save new defaults . Press Advanced Features