AMT Datasouth 4500 Series specification

Troubleshooting Guide

Printer Displays “Ribbon Out” Message in Thermal Transfer Mode

The printer displays this message when Ribbon Sensor sensitivity level is greater than required. The Ribbon Sensor is receiving light reflecting from the back of the ribbon, or through the ribbon from the back of the printhead bracket. Resolving this issue involves lowering Ribbon Sensor Sensitivity to a level that will allow the sensor to detect the ribbon properly.

ONLINE

1.	Press the PAUSE key. This takes you to the off-line menu.
		MENU
2.	When Interface Status Off-Lineis displayed, press the	key. This
	will take you the to the Print Parameters menu.

Press the

3.Press the

4.Press the

ITEM

FEED

CANCEL

ONLINE

PAUSE

key until the Ribbon Sense parameter displayed.

key to lower the value by 10%.

key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to lower the value by an additional 10%. If however, the

Ribbon Out message still occurs, press the CANCEL key and repeat the procedure again.

If this procedure fails to produce a working sensor sensitivity that stops the Ribbon Out messages contact qualified service personnel.

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Image 72

AMT Datasouth 4500 Series manual Printer Displays Ribbon Out Message in Thermal Transfer Mode

Contents

CodeWriter 4500 Series Operator’s Manual Page Warnung Warnung Adventercia Extended Maintenance Hardware WarrantyDatasouth CodeWriter 4500 Disclaimer of Warranties Software Datasouth Table of Contents Contents Table of Figures Introduction CodeWriter 4500 Series Models Operator Panel Document Exit Tear Bar CodeWriter 4505 Front/Side View External Media Feed Slot CodeWriter 4500 Series Features Features Media Compatibility Guide to the Operator’s Manual This Page Intentionally Blank Unpacking and Power Up Equipment ChecklistQuick Start Guide Applying Power to the Printer Media Loading Loading and Feeding Label Roll Loading and Feeding the Ribbon Ribbon Take-Up Ribbon Supply Roll Ribbon Guide Bar Operator Panel Media Settings CodeWriter 4500 Series Operator Panel Set Label Parameters Without saving. Press the saving the changes Set Print Parameters Printer Model Print Speed 4505 100% 4505+ 4510 50% Feature/Settings Label Printing Test LabelsPrint Test Label Connecting the Printer Quick Start CDRunning the Quick Start CD Connecting to a Personal Computer Connecting the CableData Communications Cable Configuring the Personal Computer Settings Control PanelPort Settings Value Bits per second Mode COMx9600,n,8,1 Mode COMx9600,n,8,1 where x = the COM port number Sending Data to the PrinterType File.pal COMx Serial Port Specifications Cable Examples Series Printer DCE Modem DB25 Connector Flow Control Hardware Flow Control Xon/Xoff Flow Control DSR Operator Panel Settings for Data Communications Setting the Baud RateSetting the Flow Control Method Setting RTS Polarity Setting the DTR Polarity Setting the ParitySetting the Data Bits Setting the Stop Bits This Page Intentionally Blank Media Settings Setting the Document DimensionsDie-Cut Labels Black Bar Labels Notch or Hole Label Programming the Label Dimensions Enter to save new defaults. Press Pressing the settings Setting the Printing Method Programming the Print Method Setting the Print Parameters Print Speed and Darkness Setting Print Speed and Darkness Speed Darkness Adjusting Print Position Presentation Distance Forward Distance Bar Code Quality Bar Code OrientationPicket Fence Horizontal Bar Code Ladder Vertical Bar Code Bar Code Print Settings This Page Intentionally Blank Operator Panel Reference Display and Panel Keys Off-line Menu Reference Accessing this parameter Parameter Values Description Print Speed %Printing Speed as a 80% 100% Percentage of the printer’s Label Parameters Config Settings Label System ParamsFirmware Part No Firmware part number Revision are displayed Default Parameter Values ConfigurationPrint Parameters System Parameters Off-Line Menu Map Maintenance Removing the Ribbon Take-up Roll Printhead Cleaning Paper Path CleaningHeater Line Location Troubleshooting Guide Response to Display Messages Remove Ribbon Print or CANCEL? Media Feed Fault Print or CANCEL? Halt Print Quality Issues First Part of Label Content is MissingSides or Top of Label Content is Missing Ribbon Wrinkling Causing Poor Print Missing Dots in Label Data Communications Issues PC Reports Write Fault Error Writing to Device COMxHost System Does Not Report Errors, But Nothing Prints Hex Dump Mode Controlling Hex Dump Mode Adjusting Sensor Sensitivity Adjusting the Gap Sensor Sensitivity Printer is Displaying Media Feed Fault Message Adjusting the Black Bar Sensor Sensitivity Press the Pause key. This takes you to the off-line menu Adjusting the Ribbon Sensor Sensitivity Printer Displays Ribbon Out Message in Thermal Transfer Mode Key until the Enter to Select Diagnostics is displayed Verifying the Sensor Operation This Page Intentionally Blank Applications Overview Printer Application Language PALLabel Genesis PAL Fonts and Bar Codes Fonts Bar Codes Bar CodeEAN-13 EAN13 Codabar Postnet Maxicode MSI Plessy PAL Quick Start Establishing the Development Environment Function Keystroke Hex Value PAL will display the line as itHas been typed so far Undo Ctrl/U Label Tutorial Label OutputPAL Command Sequence Hello World PAL Coordinate System Printing a Line Applications Overview PAL Command Sequence Label Output World!Hello Hello World Label Output World Printing a Bar Code Applications Guide Specifications Power Input and OutputEnvironmental Physical Media Serial CommunicationsPrinting Processing Advanced Features High Speed Firmware Update Download ModeAuto-Baud Firmware Update Download Mode Flash Memory Management PAL Application Bootstrap Bypass Release Identification Message Pause Setting Contrast and Preheat Key until Enter to Select Expert Settings is displayedEnter to save new defaults . Press Print Darkness Control Advanced Features