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AMT Datasouth 4500 Series manual Printer Displays Ribbon Out Message in Thermal Transfer Mode

Models: 4500 Series

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Troubleshooting Guide

Printer Displays “Ribbon Out” Message in Thermal Transfer Mode

The printer displays this message when Ribbon Sensor sensitivity level is greater than required. The Ribbon Sensor is receiving light reflecting from the back of the ribbon, or through the ribbon from the back of the printhead bracket. Resolving this issue involves lowering Ribbon Sensor Sensitivity to a level that will allow the sensor to detect the ribbon properly.

ONLINE

1.	Press the PAUSE key. This takes you to the off-line menu.
		MENU
2.	When Interface Status Off-Lineis displayed, press the	key. This
	will take you the to the Print Parameters menu.

Press the

3.Press the

4.Press the

ITEM

FEED

CANCEL

ONLINE

PAUSE

key until the Ribbon Sense parameter displayed.

key to lower the value by 10%.

key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to lower the value by an additional 10%. If however, the

Ribbon Out message still occurs, press the CANCEL key and repeat the procedure again.

If this procedure fails to produce a working sensor sensitivity that stops the Ribbon Out messages contact qualified service personnel.

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AMT Datasouth 4500 Series manual Printer Displays Ribbon Out Message in Thermal Transfer Mode

Contents

CodeWriter 4500 Series Operator’s Manual Page Warnung Warnung Adventercia Extended Maintenance Hardware WarrantyDatasouth CodeWriter 4500 Disclaimer of Warranties SoftwareDatasouth Table of Contents Contents Table of Figures Introduction CodeWriter 4500 Series ModelsOperator Panel Document Exit Tear Bar CodeWriter 4505 Front/Side View External Media Feed SlotCodeWriter 4500 Series Features Features Media CompatibilityGuide to the Operator’s Manual This Page Intentionally Blank Unpacking and Power Up Equipment ChecklistQuick Start Guide Applying Power to the Printer Media Loading Loading and Feeding Label RollLoading and Feeding the Ribbon Ribbon Take-Up Ribbon Supply Roll Ribbon Guide BarOperator Panel Media Settings CodeWriter 4500 Series Operator PanelSet Label Parameters Without saving. Press the saving the changes Set Print Parameters Printer Model Print Speed 4505 100% 4505+ 4510 50%Feature/Settings Label Printing Test LabelsPrint Test Label Connecting the Printer Quick Start CDRunning the Quick Start CD Connecting to a Personal Computer Connecting the CableData Communications CableConfiguring the Personal Computer Settings Control PanelPort Settings Value Bits per second Mode COMx9600,n,8,1Mode COMx9600,n,8,1 where x = the COM port number Sending Data to the PrinterType File.pal COMx Serial Port Specifications Cable ExamplesSeries Printer DCE Modem DB25 Connector Flow Control Hardware Flow ControlXon/Xoff Flow Control DSROperator Panel Settings for Data Communications Setting the Baud RateSetting the Flow Control Method Setting RTS PolaritySetting the DTR Polarity Setting the ParitySetting the Data Bits Setting the Stop BitsThis Page Intentionally Blank Media Settings Setting the Document DimensionsDie-Cut Labels Black Bar Labels Notch or Hole LabelProgramming the Label Dimensions Enter to save new defaults. PressPressing the settings Setting the Printing Method Programming the Print MethodSetting the Print Parameters Print Speed and DarknessSetting Print Speed and Darkness Speed DarknessAdjusting Print Position Presentation Distance Forward DistanceBar Code Quality Bar Code OrientationPicket Fence Horizontal Bar Code Ladder Vertical Bar Code Bar Code Print Settings This Page Intentionally Blank Operator Panel Reference Display and Panel KeysOff-line Menu Reference Accessing this parameter Parameter Values Description Print Speed %Printing Speed as a 80% 100% Percentage of the printer’sLabel Parameters Config Settings Label System ParamsFirmware Part No Firmware part number Revision are displayedDefault Parameter Values ConfigurationPrint Parameters System ParametersOff-Line Menu Map Maintenance Removing the Ribbon Take-up RollPrinthead Cleaning Paper Path CleaningHeater Line Location Troubleshooting Guide Response to Display MessagesRemove Ribbon Print or CANCEL? Media Feed Fault Print or CANCEL? Halt Print Quality Issues First Part of Label Content is MissingSides or Top of Label Content is Missing Ribbon Wrinkling Causing Poor PrintMissing Dots in Label Data Communications Issues PC Reports Write Fault Error Writing to Device COMxHost System Does Not Report Errors, But Nothing Prints Hex Dump Mode Controlling Hex Dump ModeAdjusting Sensor Sensitivity Adjusting the Gap Sensor SensitivityPrinter is Displaying Media Feed Fault Message Adjusting the Black Bar Sensor Sensitivity Press the Pause key. This takes you to the off-line menu Adjusting the Ribbon Sensor Sensitivity Printer Displays Ribbon Out Message in Thermal Transfer Mode Key until the Enter to Select Diagnostics is displayed Verifying the Sensor OperationThis Page Intentionally Blank Applications Overview Printer Application Language PALLabel Genesis PAL Fonts and Bar Codes FontsBar Codes Bar CodeEAN-13 EAN13 Codabar Postnet Maxicode MSI Plessy PAL Quick Start Establishing the Development EnvironmentFunction Keystroke Hex Value PAL will display the line as itHas been typed so far Undo Ctrl/ULabel Tutorial Label OutputPAL Command Sequence Hello WorldPAL Coordinate System Printing a Line Applications Overview PAL Command Sequence Label Output World!Hello Hello WorldLabel Output World Printing a Bar CodeApplications Guide Specifications Power Input and OutputEnvironmental PhysicalMedia Serial CommunicationsPrinting ProcessingAdvanced Features High Speed Firmware Update Download ModeAuto-Baud Firmware Update Download Mode Flash Memory ManagementPAL Application Bootstrap Bypass Release Identification Message PauseSetting Contrast and Preheat Key until Enter to Select Expert Settings is displayedEnter to save new defaults . Press Print Darkness ControlAdvanced Features