AMT Datasouth 4500 Series manual Adjusting the Black Bar Sensor Sensitivity

Models: 4500 Series

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Troubleshooting Guide

Adjusting the Black Bar Sensor Sensitivity

The printer uses the Black Bar Sensor system to detect black bar on the back of label stock. Setting the Label Gap parameter value to Black Bar (0.01 inches) causes the printer to use this method. Verify that the Label Gap is set to this value prior to continuing with this procedure (see Media Settings section, Programming the Label Dimensions). Follow the procedure based on the type of problem reported by the printer.

Printer is Displaying “Media Out” Message

The printer displays this message when the Black Bar Sensor sensitivity level is less than required. The Black Bar Sensor is not receiving light reflecting from the back of the label stock, indicating a label with inferior reflective qualities. Resolving this issue involves raising the Black Bar Sensor Sensitivity to a level that will allow the sensor to detect back of the label stock.

ONLINE

1.

Press the

PAUSE

key. This takes you to the off-line menu.

 

 

 

 

MENU

 

2.

When Interface Status Off-Lineis displayed, press the

key. This

 

will take you the to the Print Parameters menu.

 

 

 

ITEM

 

 

 

Press the

FEED

key until the Bar Sense parameter displayed.

 

3. Press the key to raise the value by 10%.

ONLINE

4. Press the PAUSE key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to raise the value by an additional 10%. If however, the

Media Out message still occurs, press the CANCEL key and repeat the procedure again.

If this procedure fails to produce a working sensor sensitivity that stops the Media Out messages contact qualified service personnel.

Printer is Displaying “Media Feed Fault” Message

The printer displays this message when the Black Bar Sensor sensitivity level is greater than required. The Black Bar Sensor is receiving light reflecting from the black bar, indicating a black bar with reflective qualities. Resolving

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Page 69
Image 69
AMT Datasouth 4500 Series manual Adjusting the Black Bar Sensor Sensitivity