Troubleshooting Guide

If this procedure fails to produce a working sensor sensitivity that stops the Media Out messages contact qualified service personnel.

Printer is Displaying “Media Feed Fault” Message

The printer displays this message when the Gap Sensor sensitivity level is less than required. The Gap Sensor is not receiving light passing through the label gap, indicating a label gap with less favorable translucent qualities. Resolving this issue involves raising the Gap Sensor Sensitivity to a level that will allow the sensor to detect the gaps between labels.

ONLINE

1.

Press the

PAUSE

key. This takes you to the off-line menu.

 

 

 

 

MENU

 

2.

When Interface Status Off-Lineis displayed, press the

key. This

 

will take you the to the Print Parameters menu.

 

 

 

ITEM

 

 

 

Press the

FEED

key until the Gap Sense parameter displayed.

 

3. Press the key to raise the value by 10%.

ONLINE

4. Press the PAUSE key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to raise the value by an additional 10%. If however, the

Media Feed Fault message still occurs, press the CANCEL key and repeat the procedure again.

If this procedure fails to produce a working sensor sensitivity that stops the Media Feed Fault messages contact qualified service personnel.

58

Page 68
Image 68
AMT Datasouth 4500 Series manual Printer is Displaying Media Feed Fault Message