Returning Your Router for Repair, 104 | Black Box LRA001A-R2

ASYNC ROUTER AR-P, AR-5, AND SYNC ROUTER USER’S MANUAL

C.6 Returning Your Router for Repair

There are no user-serviceable parts inside the Router.

If your Router fails to boot, contact technical support. If factory service is required, we will give you a Return Merchandise Authorization (RMA) number. Include this number when returning the item for service, and please reference it on any correspondence.

If possible, use the original packing materials to ship the Router. If the original packing carton and packing materials are not available, package the unit securely in a container equivalent to the original and insure the package to protect it against loss or damage.

WARNING

Your Router contains a lithium battery that is not in an accessible area. Do not attempt to replace it yourself. The battery could explode if you replace it incorrectly. It must be replaced only by qualified service personnel, and only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

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Black Box LRA001A-R2, LRS002A-R2, LRA005A-R2 manual Returning Your Router for Repair, 104

Contents

Async Router AR-P Async Router AR-5 Sync Router Page Federal Communications Commission Trademarks USER’S Guide Contents Async Router AR-P, AR-5, and Sync Router USER’S Manual Appendix B Line Use 120 Specifications Connector SpecificationsIeee 802.3 AUI, DB15 Connector General BASE-T, RJ-45 8-Pin Connector DB9 ConnectorPower Input Connector RJ-11 Connector Router Models IntroductionApplications Shared Router Features Prevents Unauthorized Network Access Example Async Router AR-5 LRA005A-R2 Features Sync Router LRS002A-R2 FeaturesFor digital data service For switched-56 data service Operating Requirements For Isdn serviceAsync Client Kit Async Router AR-P, AR-5, and Sync Router USER’S Manual Connect Cables Inventory Async Router AR-P Connections Async Router AR-P Connections Async Router AR-P, AR-5, and Sync Router USER’S Manual Async Router AR-5 Connections Async Router AR-5 Connections Async Router AR-P, AR-5, and Sync Router USER’S Manual Sync Router Connections Sync Router Connections Async Router AR-P, AR-5, and Sync Router USER’S Manual Five Methods to Configure the Router Software Connect Host If you have a previously configured boot diskette If you have a previously configured boot diskette Select Host Connection Method Host Connection Methods This configuration requires the TCP/IP protocol on your LAN Procedure PC Using RouterVu Utility This configuration requires NetWare IPX protocol on your LAN Snap PC Using Serial Terminal Utility Async Router AR-P, AR-5, and Sync Router USER’S Manual Serial Terminal Async Router AR-P, AR-5, and Sync Router USER’S Manual Installation Procedure Install SoftwareInstallation Summary Async Router AR-P, AR-5, and Sync Router USER’S Manual Installation Examples Async Router AR-P, Async Router AR-5 Define LAN Parameters Define LAN parameters for local Router Define modem1 if present Define Modem ParametersDefine modem0 parameters Define modem3 if present Define client access shift for this Router Define modem4 if present Define clients Sync Router Define Sync/Modem Parameters Name and Password Syntaxes Parameters LAN Parameters IP Subnet Mask Default Values by Class Bits If you want to use a Radius server Domain Name Suffix TypesIf you want to use a SecurID server Async Router AR-P, AR-5, and Sync Router USER’S Manual Sync Router Parameters Do you allow Telnet to the server n Do you want the firewall described in the documentation?Public server IP address Client access shift-Refer to Section RouterlPaddress Routername Configure and TestConfigure Hosts on TCP/IP Network Test TCP/lP Networks Using Ping Route add remotelPaddresslocalRouterIP addressl Refer to l Ping -sIPaddressofremoteRouter Ping -sIP address of localRouter Ping IPaddressofaremotenodeEnter syslog on Round trip time AASYNC Router AR-P, AR-5, and Sync Router USER’S Manual Test IPX Networks Using RouterVu IPX RouterVu tests Routervu -plocalRoutername Look for Ipxcp Opened Routervu localRouternameLook for called out or serving call Routervu -p servername Appendix a Networking Examples Dialup LAN-to-LAN Hamburg Passwd file paris / all2paris Name hamburg Paris HOME/BRANCH Office Designation Home Branch LAN-to-LAN Async Router Figure A-5. Modem as a Backup for a Synchronous Connection Synchronous LAN-to-LAN Routing table entries are Sync Router a How to Monitor Line Use Appendix B Line Use Dialup modemX volume off low medium high How to Limit Line Use Dialup interface quota mins Typical status display is List of predefined IP filters Filter add $OUTOK -f outbound -t allow Filter add $TCPOK -p tcpestab -t allowFilter add $FAKE25 -i iface -p tcpnew -s 25 -t deny Filter add $NOLOOP -s 127.0.0.0/8 -t deny Simple IP filter example How to enable all RLO filtersHow to disable the NLO filters Long IP filter example #These filters will allow mail to and from the host After filtering, reestablish dialup time quotas Appendix C Troubleshooting LED descriptions Async Router AR-P Leds Async Router AR-5 Leds Sync Router Leds Router Commands For TCP/IP Networks only Syntax Examples Initial Configuration/Start-up Problems Routervu c 1995 Rockwell Network Systems Building list Async Router AR-P, AR-5, and Sync Router USER’S Manual Router Cannot START-LEDS Stay LIT Password -pnewpassword Following message displays during configuration AT Return Operating Problems Pause + + + pause Approach Ping ipaddressoflocalnodePing -sipaddressof localnode Ping ipaddress of remoteRouter Network Protocol Phase open for Async Router AR-P, AR-5, and Sync Router USER’S Manual Time interfaceDialing from address to address protocol 100Possible cause-CHAP failure 101 102 Client Problems 103 Returning Your Router for Repair 104 Configuration Appendix D InteroperabilityRadius Servers 105 SecurID Servers 106 Config modify 107Cd /var/ace Bin Put sdconf.rec Quit Cisco Router Interoperability 108 Table D-1. Cisco Command Language Modes and Their Uses 109 110 Ethernet Connection Cisco to Router Dialup connection Cisco to Router 111Synchronous line Cisco to Router 112 Figure D-2. Dialup Connection Cicso to Router 113 Dialing Out Cisco to Modem to Router Cisco dialer script for Router 114\T-meansinsert the telephone number here IPX Synchronous Routers TCP/lP Synchronous Routers115 This information only applies to the Sync Router Interoperability with CSU/DSUs 116Black BOX CSU/DSU MS, Eazy CSU/DSU MS, Adtran DSU III AR Local network options 117 Adtran ISUNetwork options DTE options Motorola TA220/TA220K 1183 CM-1056E, Larse S5600, RACAL-MILGO4556 119 Other CSU/DSUS Appendix E Glossary 120 121 122 IPXWAN-internet packet exchange protocol for WANs 123 124 125 126 Appendix F Installation Reference Root and root passwordsRouter Parameters 127 Default route through Eth0 sync0 modem0 128Router Pick one only Client Authentication Method choose one method only Ethernet Parameters129 Ethernet eth0 port Sync Parameters 130Sync0 port For Sync Router only Remote Site via a leased line If this modem is to be used for remote client access Modem Parameters131 If the Remote System is a Router 132 133 Client Parameters Planner For the RouterFor each Client 134 135 Router Link Passwords Example/WorksheetLink Password Example Link Passwords Worksheet Your Site 136On Router Remote Sites Site0 Reference Guide 137 138 Contents 140 Quick Reference Conventions Used in This ChapterInterface Addresses 141 Generic Commands 142 143 144 Update iface now Update iface init on offUpdate iface timeout mins 145 TCP/IP-only Commands 146 Rip accept routeraddr 147Netstat -a -s -r -m RouterVu Commands 148Rip duplicate on off rip merge on off Route 149 150 List to screen all available Routers About TCP/IP and IPX modes General Info151 152 CONFIG.NET ExampleCONFIG.NET file supporting TCP/IP and IPX routing 153 154 Generic Commands 155 Access shift Syntax Access shift shiftstart shiftstop Mtwrfsu156 Description See also client access client add client modify Asystat157 Syntax Asystat iface iface 158 Asystat modem0 159 AuthenticateSubcommands and parameters Client add -e clientname Client160 161 Config Config firewall ifaceDate 162 Defaultmode Config reset modify Ipx Tcpip163 Specifies seconds and is optional 164 Syntax Line mode dialer commandsDialup Dialup iface demandbackoff phone# secs 165Iface modem0-4, sync0 Dialup iface backup add phone# Disconnecting the backup number on the next dialup166 Modem0-4, sync0 Dialup iface loginname name 167Dialup iface idletime secs Dialup iface inactive Dialup iface loginpwd password Dialup iface reset168 Dialup iface logprompt on off Dialup iface volume off low medium high 169Dialup iface script file Dialup iface warning mins 170 HelpHistory 171 HostnameLogout Memory MonitorPasswd 172 Performance Performance173 Ipcp negotiation 18 ppp174 175 Allow on off 176Iface Physical interface 177 Ppp iface lcp local remote accm bitmap allow on offChap Pap Ppp iface lcp local remote default 178Ppp iface lcp local remote acfc On off allow on off Ppp iface lcp local remote magic On off value allow on off Ppp iface lcp timeout seconds 179 180 Syntax Description 19 ps181 Reboot RebootStart/stop 182 183 22 tipTrace 24 tux 184Eth0, modem0-4, sync0 Limit traces to packets received on the interface 185 UpdateUpdate iface now 186 Version27 who IPX-only commands 187 188 IPX Addresses Reserved Destination Socket Numbers189 Example IPX addresses Table B-2. Typical IPX Server Types IPX Server Types190 IPX Packet Types Filter191 Table B-3. IPX Packet Types Iface-eth0, modem0-4, sync0 192Filter add name Filter enable disable 193Filter delete name Filter flush Ifconfig Ifconfig iface speed bps194 Filter status Ipx priority Ipx routing enable disable ipx spx Ipx195 Number Netstat 196 197 Subcommands and parameters Ping servernamePing Ripfilter 198Ping -sservername routername network.nodeaddress Ping -sservername routername network.nodeaddress count Allow deny nodial 199Ripfilter add name 200 Route 201 Iface-eth0 202Iface-modem0-4, sync0 203 Route -f 204 Route add 12 modem0Route add 2F eth0/II 02CF1F302018 6 Route delete Route delete 2F 13 sap 205 Sap broadcast iface /frametype enable disable 206Sap add name iface /frametype servertype serveraddr hops Sap delete name 207 Sap -f Sapfilter 208 209 Sapfilter enable disable 210Sapfilter delete name Sapfilter flush Spoof 211Sapfilter status Filter Ripfilter Syntax Tcp/ip tcp/ipcommand param Description Router is in IPX mode16 tcp/ip 212 TCP/IP-only Commands 213 Arp Arp214 215 Arp -f Domain 216Domain listservers Domain suffix domainsuffix 217 Syslog trap both -i iface Inbound outboundP, -l, -i, or -f Ssrcaddr/bits srcport Syslog trap both 218Ddestaddr/bits destport Allow deny nodial unreach 219Iface-eth0, modem0-4, sync0 Inbound outbound Icmp 220Filter spoof iface allow deny syslog trap Filter try srcaddr -sport destaddr -dport -pproto 221 222 Metric hopsMtu size Rip active passive off Ip address hostaddr Subcommands223 Syntax Ipx ipxcommand param Description 224 Subcommands and protocols Ping destaddr 225 11 rip 226Rip netmask list Rip add hostaddr seconds flags 227 Rip delete hostaddrRip duplicate on off Rip merge on off Route lookup destaddr 228Rip netmask delete netaddr/netbits Route add default iface routeraddr metric 229Route add destaddr/bits iface routeraddr metric Route addprivate destaddr/bits iface routeraddr metric Snmp 230Route delete destaddr/bits iface Snmp set community communityname -p ro rw -t on off 231 Snmp delete community communitynameSnmp set authtrap on off Snmp set contact contactstring Syslog on off Syslog232 233 Syslog address hostaddrSyslog class classvalue Syslog message messagestring Tcp reset tcbaddr 15 tcp234 Syslog status Traceroute 235Tcp status tcbaddr Tcp window size Udp status 17 udp236 Appendix a System Messages 237 Syslog Messages 238Chap Group Iface Chap peer says salutationstring Iface Dialing for destinationaddr 239Iface dialer script failed failuremessage 240 Iface line speed modemlinespeed 241 Iface V.25bis call failed reasonreturned 242 243 IPX GroupPAP Group RIP Group Console Messages 244Snmp Group ARP Group 245 Ifconfig Group 246Ipfilter Group Iproute Group 247 PPP Group 248Ping Group 249 System Group TIP Group 250TCP Group Traceroute Group 251Trace Group 252 Standard Dialing ProcedureAppendix B Dialing Scripts Dialer Script Procedure 253 Sample Dialer Script 254Wait Wait msec string Wait msec string speed Logging into Remote Systems Using Dialer Scripts 255 256 Dialup modemX inactive tip modemXAT Return Atdt 1-xxx-yyy-zzzzRETURN 257 Modem Control Signals Dialup iface loginpwd loginpwdControl the Modem Speaker’s Volume 258 259 New Features, Release Appendix C Release 4.2 NotesUse Routers to 260 Sync Router Only 261 Outstanding Issues, Release Special Outstanding IssuesGeneric Issues For All Routers TCP/IP Mode Issues 263 264 RouterVu Issues Using NetWare Over Modem LinesReconfigure Your Local VLM-Based Clients NetWare Dialup Considerations, Release Method 2 If you do use custom dialer scripts How to Upgrade to Release266 Ftp nhipaddr Use the Router’s IP address If you have the boot diskette and prefer to use a DOS host267 How to Make Previous Releases Compatible with Release 268 Using Analog Leased Lines? 269 270 Intended IP addresses at your site Connecting to an Internet Service Provider ISP?271 Ppp iface pap user username password for PAP config save 272 Sample dialer script Ppp iface chap user username password For Chap273 274 Copyright 1996. Black Box Corporation. All rights reserved