Black Box LRS002A-R2, LRA005A-R2, LRA001A-R2 manual Following message displays during configuration

ASYNC ROUTER AR-P, AR-5, AND SYNC ROUTER USER’S MANUAL

After making your changes, enter

exit <RETURN>

A line of the format “ip address xxx.xxx.xxx.xxx” will be found near the top of the file. If the address is incorrect, run setaddr again or edit the file directly to set the desired IP address for the Router. For more information about the setaddr utility, refer to Chapter 3.

Also—If the remote hosts support ping, use the ping command to verify connectivity. Issue the ping command on the machine from which you are trying to telnet. The destination address used when issuing the ping command should be the Router IP address. If you are able to successfully receive a response from the Router when using the ping command and are unable to telnet to the Router, call for technical support.

If possible, display the contents of the ARP table on the machine from which you issued the telnet command. See if there is a complete entry for the Router Ethernet/IP address mapping.

C.3.6 CANNOT SAVE CONFIGURATION

The following message displays during configuration:

Cannot create configuration file config.tmp

Make sure the floppy disk is write enabled

Possible cause—The Router boot diskette is write-protected.

Suggestions—Remove the Router boot diskette and make sure that it is not write-protected (hole is not open). Complete the configuration procedure again and save it.

C.3.7 WHY DON’T THE MODEMS CONNECT?

If you are having problems connecting over the WAN interface, you can enable additional error messages by using the command:

tcp syslog on

This will send all of the syslog messages to the console. When a dialup connection is made, you shoudl see messages such as:

iface dialup link appears to be up

or

iface CHAP peer says: Welcome

If you see a message like:

iface call failed: NO DIALTONE

then you may have a problem with your phone line. If you see a message like:

iface CHAP failed to verify: remote name

then the names and link passwords between the two systems may not be set up correctly. Refer to the password example and worksheet in the Installation Reference, which begins on page 137.

When you are done, disable the syslog messages by issuing the command:

tcp syslog off

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