ASYNC ROUTER AR-P, AR-5, AND SYNC ROUTER USER’S MANUAL

5. Request detailed connection status messages. Enter:

ATW1 <RETURN>

6. Dial the destination telephone number xxx-xxxx. Enter:

ATDTxxx-xxxx <RETURN>

You should see the responses:

CARRIER 28800

PROTOCOL: LAP-M

CONNECT 57600

7. While holding the connection, get back into command mode with

(pause) + + + (pause)

8.This should generate an “OK.”

9.Enter:

AT%L

10.This should return a number between 15 and 30. If the number returned is higher than 30, the telephone line is a poor connection. To determine which end has the problem, contact Technical Support. We can arrange for a test against our dial-in ports.

If the dialing command gives one of the following responses at inappropriate times, contact Technical Support:

NO DIALTONE (if there IS a dialtone)

BUSY (when you hear ringing at the other end)

C.4 Operating Problems

C.4.1 CANNOT COMMUNICATE WITH REMOTE HOST (IP ONLY)

Possible cause—This problem could be caused for a variety of reasons.

Suggestions—The suggestions offered next refer to particular nodes as:

local node—the network node from which you are originating communication.

local Router—the Router on the same Ethernet as the local node.

remote Router—the Router located on the other side of the dialup link, usually at a remote site.

remote node—the network node to which you are attempting to establish communication.

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Black Box LRA001A-R2, LRS002A-R2, LRA005A-R2 manual Operating Problems, Pause + + + pause