Troubleshooting of
dWARNING
TO AVOID RISK OF ELECTRIC SHOCK!
Repairs should only be carried out by an authorized technician.
Minor Faults
If repairs are necessary, and you cannot eliminate the fault yourself with the aid of the following table:
qTurn the program selectorOffto.
qDisconnect the washing machine from the power outlet.
qTurn off the water taps.
qCall Customer Service (refer to Page 26).
Fault |
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| Possible | cause |
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The | door | cannot | be |
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| •No | final spin" selected. | (Does | not | apply | to | 500 | PlusSelect Drain | orSpin. |
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opened. |
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| Series). |
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| Power | failure. |
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| An interrupted program will be resumed when power | is | |||||||
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| restored. | If the laundry is to | be | removed during a power | |||
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| failure, call Customer Service |
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| (refer to Page | 26). |
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| Program is running and/or the door is | locked | for | safetyWait | until | the program ends; | see Page 22. |
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| Plug is loose or not inserted. |
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| Eliminate | the | cause. |
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| Program selector turned Offto before | end | of | program. |
| Select | a | program. |
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Door | cannot | be | opened, |
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| For safety reasons the door has been | locked | becauseSeethe "Add | a | garment/Interrupting | the program", Page | 21. | |||||||||||||
even | though | the | appliance | water | level, | temperature or | speed | is too | high. |
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has | been | switched off | and |
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on again. |
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Control lights | do | not | ligh | A fuse | has | blown. |
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up. |
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| Power | failure. |
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Program does not start. Start/Pause indicator light flashes.
Program does not start. Indicator light •end" is lit and display is flashing
•E:01"
Spin speed cannot be selected.
Detergent residue in the detergent dispenser.
Water does not enter the machine or detergent is washed away.
Indicator light •spin" is lit and display is flashing
•E:11" or•E:12".
Water cannot be seen in drum.
Start/Pause button not pressed.
Door not closed properly.
Spinning is already in progress; during | spin | cycle |
| theSelect | speed before | spinning. |
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speed | cannot | be | changed. |
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Program | selector | is setdrainto ; spin cycle | is | not possibleIf required, | select another program. |
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with this program(Does. | not apply to 500 Plus |
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Series).1 |
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Detergent | was | damp or | lumpy. |
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| Clean | and | dry the | detergent dispenser; see Page 22. | |||
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| Use the cap of the detergent bottle to measure liquid | ||||
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| detergents. |
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Water | tap(s) not | turned | on. |
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| Turn on water tap(s) and pressStart/Pause button. |
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| Program continues. |
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Supply hose kinked or pinched.
Strainers in supply hose clogged.
Water pressure too low.
This is not a fault.
The water level is below the visible part of the drum.
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