TROUBLE SHOOTING GUIDE
ESPRESSO VARIATIONS
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
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Machine is making a loud and | Water tank is empty | Refer to step 1 – ‘Filling The Water Tank’, page 19 . | |
continuous pumping noise |
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Water tank is not securely in place | Refer to step 1 – ‘Filling The Water Tank’, page 19. | ||
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Espresso is too weak or watery | Espresso grind is not fi ne enough | Ensure you use a suitable espresso grind. Use a | |
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| dark roast coffee generally labelled ‘Espresso | |
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| Blend’. ‘Grind Size and Amount, page 20’. | |
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No steam/hot water is generated | Machine is not turned on | Ensure the machine is plugged in and the power | |
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| is on. | |
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| Water tank is empty | Refer to step 1 – ‘Filling The Water Tank’, page 19. | |
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| Selector Control is not in ‘Steam’ or ‘Hot | Turn the selector control to the ‘Steam’ or ‘Hot | |
| Water’ position | Water’ position. | |
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| Steam Wand is blocked | Use the pin on the cleaning tool to clear the | |
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| opening. If the steam wand continues to be | |
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| blocked remove the tip of the steam wand using | |
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| the spanner in the middle of the cleaning tool. | |
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| Refer to ‘Care and Cleaning’, page 33. | |
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Milk is not foamy after texturing | Not enough steam | Steam wand may be blocked. | |
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| Refer to “Care and Cleaning’, page 33. | |
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| Milk is not fresh and cold | Use cold fresh milk. | |
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| Refer to ‘The Art of Texturing Milk’, page 25. | |
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Machine is not working | The unit appears to be ‘on’ but the | The safety | |
| machine ceases to operate | the pump overheating. Turn the machine off and | |
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| allow it to cool for about | |
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ESPRESSO
Intense and aromatic, an espresso or short black as it’s also known uses about
¼oz (7g) of ground espresso coffee. It is served in a small cup or glass to a level of approximately 2 oz (30 ml).
LONG BLACK
A long black is generally served as a standard espresso with hot water added to taste.
FLAT WHITE
A single dose of espresso in a cup topped with steamed milk, 1⁄3 coffee and 2⁄3 milk.
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