Manuals / Brother / Computer Equipment / Fax Machine

Brother 515 manual Troubleshooting, Error Messages, C12H A P T E R T W E L V E91, Clean Up Scanner

Models: 515

1 120

Download 120 pages 23.68 Kb

Page 101

Image 101

C12H A P T E R T W E L V E91

Troubleshooting and Maintenance

Troubleshooting

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages.

CLEAN UP SCANNER

The scanner is dirty; clean the white bar and the glass under the bar.

Front cover

COMM.ERROR

A poor quality phone line resulted in a communications error. Try the call again.

Page 101

Image 101

Brother 515 manual Error Messages, C12H A P T E R T W E L V E91, Troubleshooting and Maintenance, Clean Up Scanner

Contents

Page Page Pan European Approvals Information WARNING! Miscellaneous approval conditions If you are installing the machine to work with a PABX Table of ContentsOutgoing Message OGM of External TAD Sequence of External TAD ReceptionTo select or change your Answer Mode Setup Delayed Polling Receive Setup for Polling Receive with Secure CodeSetting PC Interface Mode Only for FAX-525DT with Setup for Polling Transmit with Secure CodeAnswering Calls with the Speakerphone Only for FAX-525DT Condensed Print and Horizontal Streaks T A B L E O F C O N T E N T S Introduction UsingThis ManualFinding Information C H A P T E R O N EFax Tones and Handshake Symbols Used In This ManualAbout Fax Machines I N T R O D U C T I O N ECM Error Correction Mode For FAX-525DT OnlyFAX-515 Control Panel Overview 18 Z Left Arrow X Right Arrow Volume 15 Resolution11 Help 12 Tel-IndexFAX-525DT FAX-525DT Control Panel OverviewRecord Erase13 Tel-Index C H A P T E R O N E C H A P T E R T W O InstallationPacking List Choosing a Location Legal and safety requirements AssemblyLoad the recording Paper Paper Guide When you use 210mm recording paper roll sizePC I/F jack is for use with the Brother MFL Pro for Fax option. If Connect the handsetI N S T A L L A T I O N LINEConnect the Telephone Line Connect the Power CordIf you are installing the machine to work with a PABX Attach the document supportMulti-Line Connections PABXs Ringer Equivalence Number REN Using Extension Telephones Outgoing Message OGM of External TAD Connecting an External Telephone Answering Device TADConnections Sequence of External TAD Reception ExternalExtension TelephoneTelephone DECT cordless phone Connecting an External TelephoneProgramming On-ScreenUser-Friendly Programming Function ModeFunction Selection Table Alternating Displays1. INITIAL SETUP FAX NO. & START COPY PRESS COPYO N - S C R E E N P R O G R A M M I N G 3. SETUP SEND2. SETUP RECEIVE 5. INTERRUPT 4. CANCEL JOB6. SET QUICK-DIAL 7. PRINT REPORTS0. MISCELLANEOUS 8. SETUP TAD FAX-525DT OnlyO N - S C R E E N P R O G R A M M I N G C H A P T E R T H R E E Setting the Date and Time Setting the Dialling Mode Tone/PulseGetting Started C H A P T E R F O U RENTER YEARXX Setting the Station IDENTER MONTHXX ENTER DAYXXNAME Entering Textcompany name Text”Special characters and symbols Setting the Beeper VolumeInserting spaces Making correctionsSetting the Clock Change Setting PABXPABX and TRANSFER PBXOFF SELECT & SETSetting the Ring Volume Setting the Speaker VolumeMemory Storage C H A P T E R F O U R Receive SetupBasic Receiving Operations Select Answer ModeC H A P T E R F I V E MANUALFAX ONLY FAX/TEL TADANSWER MACH MANUAL NIGHT To select or change your Answer ModeFAX ONLY FAX/TEL MANUAL NIGHT TADMSG MGRSetting the F/T Ring Time Setting the Ring DelayRING TIME30 SEC See “Operation from an External or Extension Telephone” and “For F/TFax/Tel Mode Only” in this chapter Fax DetectSee “Operation from an External or Extension Telephone” and “For F/T Operation from an External or Extension Telephone Advanced Receiving OperationsSee “Setting the F/T Ring Time” in this chapter See “Outgoing Message OGM of External TAD” chapRemote Call Transfer For F/T Fax/Tel Mode OnlySee “Connecting an External Telephone” chap To transfer telephone call to the fax machineTo change Remote Codes Changing Remote CodesREMOTE ACT.ON ACT.CODE*51Set the Caller ID to ON Caller ID Caller IDentificationAdvantages of Caller ID For BusinessHow Does Caller ID Work? The Caller ID Appears on the Display When Your Telephone RingsThe Caller ID is Stored inYour Machine’s Memory Helpful HintsCALLER ID LOG Selecting a Caller ID from the Memory for Call ReplyPRESS START KEY SELECT & SET1009/11 DIALPRESS START To Activate Certain Network Services When Using Call ReplyCall Reply to DDI numbers via Caller ID Printing the Caller ID List Clearing the Caller IDs Stored in Memory Only for FAX-525DTRegistering Caller ID information into One Touch, Speed Dial CALLER ID LOGSet the BT Call Sign BT Call Sign For U.K. OnlyPolling Setup for Polling ReceiveSecure Polling POLLINGSTANDARD SELECT & SETENTER FAX NO THEN PRESS START Setup for Polling Receive with Secure CodePOLLINGSTANDARD SELECT & SET Sequential Polling Only For FAX-525DT Setup Delayed Polling ReceivePOLLINGSTANDARD SELECT & SET SET TIME=15254.CANCEL JOB Cancelling a Scheduled JobENTER FAX NO THEN PRESS START DIALLINGCopy Functions Setting PC Interface ModeOnly for FAX-525DT with Multi-Function Link Pro for Fax option Multiple Copies For FAX-525DT OnlyC H A P T E R F I V E BeforeYou Begin Setup SendC6H A P T E R S I See “Resolution” in this chapterAutomatic Transmission Manual TransmissionManual and Automatic Fax Redial See “One Touch Dialling” chap See “Speed Dialling” chapBasic Sending Operations ResolutionContrast See “Multiple Resolution Transmission” in this chapterOverseas Mode Advanced Sending OperationsMemory Transmission For FAX-525DT Only 3.OVERSEAS MODEBroadcasting For FAX-525DT Only Delayed Transmission TimerSee “Setting Up Groups for Broadcasting For FAX- 525DT Only” chap ACCEPTED NEXT 1.YES 2.NONext-Fax Reservation Multiple Resolution TransmissionNEXT-FAX RESERVD ACCEPTED NEXT 1.YES 2.NOSetup for Polling Transmit with Secure Code Setup for Polling TransmitSee “Interrupting Timer and Polling Transmit Jobs” in this chapter POLLINGSTANDARD SELECT & SETCancelling a Scheduled Job Interrupting Timer and Polling Transmit Jobs4.CANCEL JOB ACCEPTED NEXT 1.YES 2.NOS E T U P S E N D 7 Press Menu, 5 to restore the timer5 Press Start C H A P T E R S I Storing Numbers for Easy Dialling Setup Quick-Dial NumbersStoring One Touch Dial Numbers C7H A P T E R S E V E N65SPEED-DIAL? # Storing Speed Dial Numbers#05 ENTER & SET NAMEChanging One Touch and Speed Dial Numbers Setting Up Groups for Broadcasting For FAX- 525DT OnlySETUP GROUPGO ENTER & SET SELECT ONE-TOUCHNAME ENTER & SET G01*05#09Voice TelephoneOperation Making Voice CallsSpeed Dialling One Touch DiallingSearching Telephone Index See “Storing One Touch Dial Numbers” chap See Storing “Speed DialPause MuteTone/Pulse F/T FAX/TEL ModeTel Key Only for FAX-515 Answering Calls with the Speakerphone Only for FAX-525DTMessage Flexible Memory Settings Message StoreManager Message Manager ModeSetting the Message Store Setting Up Message ManagerDOCOFF SELECT & SET VOICEON SELECT & SETListening the Outgoing Message OGM Recording the Message Manager’s Outgoing Message TAD MESSAGETAD MESSAGE SELECT & SET TAD MESSAGEWhat Happens When the Memory Is Full Message IndicatorActivating Message Manager Mode Erasing the Outgoing Message OGMPRINT DOC? 1.YES 2.NO Playing Voice Messages and MemosPrinting a Fax Message Erasing Messages Backup Printing OptionBACKUP PRINTON SELECT & SET To erase voice messages individuallySetting the Toll Saver Setting the Maximum Time for Incoming MessagesSee “Setting the Ring Delay” chap To erase messages all at onceRecording a Memo ICM Recording MonitorRecording a Conversation Fax Forwarding/PagingRecording the Paging Outgoing Message OGM Programming a Fax Forwarding NumberFAX FORWARD FWD# ENTER & SETRemote Retrieval Using the Remote Access CodeProgramming the Paging Number PAGINGChanging the Remote Access Code Remote control commands Remote Control CommandsC H A P T E R N I N E Detail OperationRetrieving Fax Messages Retrieving the Memory Status ListChanging the Fax Forwarding Number Printing Reports FAX Settings and JournalTo Print a Report C10H A P T E R T E N87JOURNAL PERIOD Transmission Verification Xmit ReportJournal Period Information Important Safety Instructions12 Do not touch a document during printing Error Messages TroubleshootingC12H A P T E R T W E L V E91 Troubleshooting and MaintenanceCOVER OPEN CONNECTION FAILCUTTER JAM DISCONNECTEDPRINTER FAULT MACHINE ERRORPRESS STOP KEY NO RESPONSE/BUSYIf You Are Having Difficulty withYour Machine Other ProblemsRecording Paper Jam Printing or Receiving FaxesSending Faxes Phone Line or ConnectionsVertical Black Lines When Receiving Fax Machine Does Not Answer When CalledVertical Black Lines When Sending Handling Incoming CallsTransmission Verification Report Prints “RESULTERROR” F/T Pseudo-Ring in F/T ModeContrast contr ol Resolution Memory capacity SpecificationsType Compatibility Codingsystem Modemspeed diameter Printer type Greyscale Display PollingtypesPowerconsumption Powersour ceDimensions WeightGlossary Manual Fax When you press Speaker Phone--OR--lift the handset Pulse A form of dialling on a telephone line 102 G L O S S A R Y Index Page I N D E X 106 I N D E 2 Enter your Remote Control Access Code 159 after the beep REMOTE CONTROL ACCESS CARD4 After 2 short beeps, enter a command Check Receiving StatusListen to Voice Messages Changing Remote Access CodeRecord a Memo Erase All MessagesDeclaration of Conformity UK/S.AF/IRE system is registered by BSIUF0928004 BSI Certificate of registration No. FM24218