Troubleshooting

If You Have Any of These Problems

Mode

Symptom

 

Cause / Action

page

 

 

 

 

 

 

 

During Standby

The display is blinking

The battery is not installed or the battery is completely

26

 

 

 

 

discharged. Install a New battery and reset the clock.

 

 

 

 

 

 

 

 

 

 

During Transmission

Document doesn't

1.

Check that your document is free of staples and paper

 

 

 

 

feed/multiple feed

 

clips, and that it is not greasy or torn.

 

 

 

 

 

2.

Check that your document is the right type to send through

40

 

 

 

 

 

a fax machine by consulting the list on "Documents You

 

 

 

 

 

 

Cannot Send". If your document has the characteristics

 

 

 

 

 

 

listed, make a photocopy of your document and send the

 

 

 

 

 

 

copy instead.

 

 

 

 

 

3.

Check that the document is loaded properly.

41

 

 

 

 

4.

Adjust the ADF Pressure.

148

 

 

 

 

 

 

 

 

 

Document jam

The information code 031 will appear on the display if the

145

 

 

 

 

document becomes jammed.

 

 

 

 

 

 

 

 

 

 

 

Does not stamp

1.

Check if Stamp LED is lit.

43

 

 

 

 

2.

Check Fax parameter No. 04 and No. 28 settings.

36, 37

 

 

 

 

 

 

 

 

 

Stamp too light

Replace stamp or refill ink.

149

 

 

 

 

 

 

 

 

Transmission Copy

Vertical lines on the

Check own copy quality. If copy is OK, your machine has no

146

 

 

Quality

transmitted document

problem, report to the receiving party that they have a

 

 

 

 

 

problem. If copy is NG, clean the Document Scanning Area.

 

 

 

 

 

 

 

 

 

 

 

Transmitted document

1.

Make sure the document is set face down.

146

 

 

 

is blank

2.

Check own copy quality. If copy is OK, your machine has

 

 

 

 

 

 

no problem, report to the receiving party that they have a

 

 

 

 

 

 

problem. If copy is NG, clean the Document Scanning

 

 

 

 

 

 

Area.

 

 

 

 

 

 

 

 

 

During Reception

No recording paper

The information code 010 will appear on the display if the

20

 

 

 

 

paper runs out.

 

 

 

 

 

 

 

 

 

 

Recording paper jam

The information code 001, 002, 003, 007 or 008 will appear on

144

 

 

 

 

the display if the paper gets jammed.

 

 

 

 

 

 

 

 

 

 

Recording paper

Make sure that there is paper in the Paper Cassette. Follow

20

 

 

 

doesn't advance into

the instructions for loading paper.

 

 

 

 

machine

 

 

 

 

 

 

 

 

 

 

 

 

Recording paper

Check to see if the recording paper is jammed inside of the

144

 

 

 

doesn't eject after

machine.

 

 

 

 

printing

 

 

 

 

 

 

 

 

 

 

 

 

 

Recording papers are

1.

Check if Fax Parameter No. 65 is set to valid.

39

 

 

 

not stacked in

2.

If memory becomes full during reception, the machine will

 

 

 

 

sequence. Machine

 

start to print from the 1st page received. We recommend

 

 

 

 

does not print from the

 

that optional flash memory card is installed if this symptom

 

 

 

 

last page received.

 

occurs frequently.

 

 

 

 

 

 

 

 

 

 

Document auto

Check Print Reduction settings.

62

 

 

 

reduction doesn't work

 

 

 

 

 

 

 

 

 

 

SolvingProblem

 

 

 

 

 

 

 

Out of toner

The information code 041 will appear on the display if the

18

 

 

 

 

 

 

Toner Cartridge runs out of toner.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

139

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Image 139
Panasonic UF-890/990 appendix 139, Troubleshooting, If You Have Any of These Problems, Mode Symptom Cause / Action