Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

Info.

Meaning

Action

Page

 

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

001

Recording paper jammed when feeding from the 1st

Remove the jammed paper.

144

 

 

 

cassette.

 

 

 

 

 

 

 

 

 

 

002

Recording paper jammed when feeding from the 2nd

Remove the jammed paper.

144

 

 

 

cassette.

 

 

 

 

 

 

 

 

 

 

003

Recording paper jammed when feeding from the 3rd

Remove the jammed paper.

144

 

 

 

cassette.

 

 

 

 

 

 

 

 

 

 

007

Recording paper did not completely exit out of

Remove the Toner Cartridge and remove the

144

 

 

 

machine.

jammed paper.

 

 

 

 

 

 

 

 

 

008

Paper cassette is opened while paper is feeding.

Remove the jammed paper and close the

144

 

 

 

 

cassette.

 

 

 

 

 

 

 

 

 

010

No recording paper.

Load the recording paper.

20

 

 

 

 

 

 

 

 

011

Recording Paper Cassette is not installed properly.

Install the Recording Paper Cassette.

--

 

 

 

 

 

 

 

 

026

The backup battery is getting weak.

Replace the battery, otherwise, the clock

150

 

 

 

 

contents may be lost.

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

1. Reload the document properly.

41

 

 

 

 

2. Remove the document jam.

145

 

 

 

 

3. Adjust ADF.

148

 

 

 

 

 

 

 

 

031

Document paper is too long or jammed.

1. Reload the document properly.

41

 

 

 

Document length exceeds 78.8 inches (2 meters).

2. Remove the document jam.

145

 

 

 

 

 

 

 

 

041

Out of toner.

Replace the Toner Cartridge.

18

 

 

 

 

 

 

 

 

043

Toner is getting low.

 

--

 

 

 

 

 

 

 

 

045

Toner Cartridge is not installed.

Install the Toner Cartridge.

18

 

 

 

 

 

 

 

 

060

Printer Cover is open.

Close the Printer Cover.

--

 

 

 

 

 

 

 

 

061

ADF Door (Document Return Guide) is open.

Close the ADF Door.

--

 

 

 

 

 

 

 

 

063

Jam Access Cover (Optional 2nd Feeder Unit) is

Close the Jam Access Cover.

--

 

 

 

open.

 

 

 

 

 

 

 

 

 

 

064

Jam Access Cover (Optional 3rd Feeder Unit) is open.

Close the Jam Access Cover.

--

 

 

 

 

 

 

 

 

400

During initial handshake, receiving station did not

1. Check with the other party.

--

 

 

 

respond or communication error occurred.

2. Reload the document and send again.

 

 

 

 

 

 

 

 

 

401

Remote station required a Receiving Password to

Check the remote station.

--

 

 

 

receive the document.

 

 

 

 

 

Remote station does not have Confidential Mailbox.

 

 

 

 

 

 

 

 

 

 

402

During initial handshake, communication error

Reload the document and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

Solving

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set "POLLED=ON".

--

 

 

 

 

 

 

404/405

occurred.

Reload the document and send again.

--

 

During initial handshake, communication error

 

 

 

 

 

 

 

Problem

406

Transmission Password does not match.

Check the password or the telephone number

112

 

 

 

 

Receiving Password does not match.

in One-Touch or Abbreviated station.

114

 

 

 

Received from an unauthorized station in Selective

 

115

 

 

 

Reception mode.

 

 

 

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

 

 

previous page sent.

 

 

 

 

 

 

 

 

 

 

141

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Image 141
Panasonic UF-890/990 appendix 141, Information Codes, Info Meaning Action Code