142 | Panasonic UF-890/990 specification

Troubleshooting

Information Codes

	Info.	Meaning	Action	Page
	Code	Meaning	Action	Page
	Code

	408/409	Remote side confirmation of previous page is illegible.	Wait a few minutes and send again.	--

	410	Communication aborted by the transmitting side.	Check with the other party.	--

	411	Polling password does not match.	Check the polling password.	69

	412	No data from the transmitting side.	Check with the other party.	--

	414	Polling password does not match.	Check the polling password.	69

	415	Polling transmission error.	Check the polling password.	69

	416/417	Received data has too many errors.	Check with the other party.	--
	418/419

	420/421	Machine goes to receiving mode, but receives no	1. Remote side misdial.	--
		command from the transmitting side.	2. Check with the other party.

	422/427	Interface is incompatible.	Check with the other party.	--

	430/434	Communication error occurred while receiving.	Check with the other party.	--

	436/490	Received data has too many errors.	Check with the other party.	--

	456	• Unit received a confidential document or was	1. Print a File List and check the contents.	78
		requested to be polled of a confidential document	2. Wait until unit finishes printing.
		under any of following conditions.
		1. Not enough space in memory to receive the
		confidential document.
		2. Confidential Mailbox is full.
		3. While printing received document.
		• Unit was requested to relay a document.

	492/493	Communication error occurred while receiving.	Check with the other party.	--
	494

	495	Telephone line disconnected.	Check with the other party.	--

	501/502	Communication error occurred using the internal V.34	Check with the other party.	--
		Modem.

	540/541	Communication error occurred while transmitting.	1. Reload the document and send again.	--
	542/543		2. Check with the other party.
	544

	550	Telephone line disconnected.	Check with the other party.	--

	552/553	Communication error occurred while receiving.	Check with the other party.	--
	554/555

	580	Sub-address transmission to a unit that has no Sub-	Check the remote station.	125
		address function.

	581	Sub-address Password transmission to a unit that has	Check the remote station.	125
		no Password Sub-address function.

	601	ADF Door was opened during ADF transmission.	Close the ADF Door and send again.	145

	623	No document loaded on the ADF.	Reload the document and send again.	--

	630	Redial was not successful due to a busy line.	Reload the document and send again.	--

	631	During dialing, STOP was pressed.	Reload the document and send again.	--

	634	Redial was not successful due to no response from	Check the telephone number and send again.	--
		the called station or wrong number dialed.
		Note: If busy tone was not detected, the machine will
		only redial once.

142

Image 142

Panasonic UF-890/990 appendix 142

Contents

Operating Instructions Important Information Table of Contents Advanced Features Basic Operations Table of Contents Network Features Print out Journals and Lists Problem SolvingTroubleshooting 139 Appendix Memo Safety Information Manufacturers name and address Factory ID Safety Information Important Safety Instructions Precaution Function Key Any function can be started by first pressing External View Control Panel LCD Display Control Panel Used to start Abbreviated Dialing. See page 49 Main Unit and Accessories Installing the Accessories Remove the protective seal Installing the Toner CartridgePush the Release Button to open the Printer Cover Installing the Toner Cartridge How to Load the Recording Paper Paper SpecificationsLoading the Recording Paper Loading the Recording Paper Power Cord Telephone Line Cable Power Switch Connecting the Telephone Line Cable and Power CordExternal Telephone Optional Setting the Dialing Method Tone or Pulse For Pulse For Tone Setting the Ringer Volume Adjusting the VolumeSetting the Monitor Volume You will hear the dial tone through the speaker User Parameters Setting the Date and TimeGeneral Description Setting Your Logo User Parameters Setting Your Character ID Setting Your ID Number Fax Telephone Number 201 555 Entering One-Touch/Abbreviated Dialing Numbers One-Touch/Abbreviated Dialing NumbersPause 5 5 5 Space 1 2 3 Enter the telephone number One-Touch/Abbreviated Dialing Numbers001 to Up to 36 digits including pauses and spaces Editing One-Touch/Abbreviated Dialing Numbers To change the settings of a One-Touch/ABBR dialing numberThen enter a new station name. See Note To erase the settings of One-Touch/ABBR Dialing number Printing Out a Directory Sheet Your machine prints out the directory sheet For Contrast Setting the Fax ParametersCustomizing Your Machine For Lighter Customizing Your Machine Parameter Setting Comments NumberFax Parameter Table On the next Access Code Print Collation Documents You Cannot Send Loading DocumentsDocuments You Can Send You must never try to send documents that are How to Load Documents Loading Documents Resolution Basic Transmission SettingsContrast Halftone Basic Transmission SettingsVerification Stamp Communication Journal COMM. Journal For OFF For on Always print out For Incomplete only Store document Memory Transmit Sending DocumentsMemory Transmission Receive Sending Documents Store * Completed Total PAGES=005 30% Manual Number Dialing Make sure that the Memory lamp is on If not, press On. Memory Press a One-Touch key One-Touch DialingTo set On If not, press On Abbreviated DialingPress Then enter a 3-digit code Directory Search Dialing If not, press On. Memory to set On Station is entered For details, see page 47 to 50. Ex Multi-Station Transmission BroadcastingAfter each Then starts dialing the telephone numbers in sequence Manual Number Dialing Direct Transmission Direct TransmissionYour machine starts to dial the telephone number Make sure that the lamp goes off One-Touch Dialing Direct TransmissionAbbreviated Dialing Direct Transmission Press a One-Touch key Directory Search Dialing Direct Transmission Full number e.g will be dialed Off-Hook Dialing Voice Mode TransmissionHang up the handset You will hear dial tone through the monitor speaker When you hear a beepOn-Hook Dialing Dial the telephone number from the keypad Memory Transmission Reservation Multi-tasking Transmission ReservationYour machine will store the documents into memory Your machine is on-line, the on Line lamp is blinking or Dial by using any one of the following methodsTo reserve your machine for sending the urgent documents Printing received documents Then remove the document from ADF Manual Redialing RedialingAutomatic Redialing To redial the last dialed number through memory Automatic Reception Receiving DocumentsManual Reception Print Reduction Selecting the Print Reduction ModeReceiving Documents Automatic Reduction Receiving Oversize Documents Transmitted Document Received Document Print Collation Mode Substitute Memory Reception Ex 1 Making CopiesEnter the number of copies Machine stores the document, then prints the copies Batch Transmission Delayed Batch TransmissionReal-time Batch Transmission Station is entered For details, see page 47 to Timer Controlled CommunicationsDeferred Transmission To store documents into the memory Enter a 4-digit polling password Timer Controlled CommunicationsDeferred Polling To set the polling password, follow the steps below Setting the Polling PasswordPolling Preparing to be Polled Enter a 4-digit polling password. See Note Ex 4 3 2Polling Documents will be stored into memory Enter a 4-digit polling password. See Note Ex 1 1 1 To Poll Documents from Another Station Program Keys Setting for Group DialingTo set a Program Key for Group Dialing Program Keys Setting for Deferred TransmissionEnter the starting time using 4 digits 1130 p.m. To set a Program Key for deferred transmission To set a Program Key for deferred polling Setting for Deferred PollingCharacter keys. See To set a Program Key for normal polling Setting for Normal PollingSET Enter a telephone number up to 36 digits including Setting for One-Touch KeyTo set a Program Key for One-Touch Key Pauses and spaces Procedures from , or return to standby by pressing Changing or Erasing the Program Key SettingsTo erase the settings in a Program Key Press the Program key you want to erase Printing a File List Edit File ModeExplanation of Contents Sample File List Viewing the Contents of a File List Enter the file number or use that you want to change Ex 0 0 Changing the Start Time or the Station of a FileSee Note To select the file Features Deleting a File To delete the file in memory, follow the steps below Printing Out a File Adding Documents into a File Your machine will start storing the documents into a file Retry an Incomplete File Access Code Setting the Access Code Enter a 4-digit Access Code Ex 1 2 3 Access CodeEnter the Access Code Ex 1 2 3 Now you can operate the machine normally Enter a 4-digit RCV to Memory Password Setting the RCV To Memory PasswordSetting RCV To Memory Receive To Memory To print the document, follow the steps below Receive To MemoryPrinting Out Documents Machine will start to print the documents Distinctive Ring Detector DRD Telephone No Usage Distinctive Ring Sound Ring Pattern To use the Fax Cover Sheet Fax Cover SheetDial the stations you wish to send the documents to Fax Cover Sheet Fax Cover Sheet Sample Selecting the Access Method Prefix or Suffix PIN Code AccessFor suffix code For prefix code If you want to confirm the number of stations you have PIN Code AccessDialing with a PIN Code Entered, press Setting Fax Forward Fax Forward File Transmission Storing the Documents Sending the Stored Documents File TransmissionTo send the stored documents, follow the steps below To delete the stored documents, follow the steps below Deleting the Stored DocumentsPrinting the Stored Documents To print the stored documents, follow the steps below Department Code Department Code Setting the Department Code100 Ex P Changing or Erasing the Department Code 101Then enter a new Department Code Ex 5 6 7 102 LOGO/DEPT. Name Sending Document with Department Code 103Enter a 4-digit Department Code Ex 1 2 3 104 Printing a Department Code List 105 Printing a Department Code Journal 106Sample Department Code Journal / Originated Calls 107 Sample Department Code Journal / Received Calls 108 Setting the Multiple LogoMultiple Logo Multiple Logo 109Changing or Erasing the Multiple Logo 110 Sending Document with Multiple Logo 111 Printing a Multiple Logo List 112 Setting the Selective ReceptionSelective Reception 113 Password CommunicationsModel Special Settings Compatibility with Other Machines Setting Password Transmission Password Communications114 For OFF password is not checked For on password is checked Setting Password ReceptionTo set receiving password and parameter 115 Using Password Transmission 116 Using Password Reception 117 Confidential Mailbox 118Confidential Mailbox Compatibility with Other Machines Confidential Mailbox 119Enter a 4-digit Confidential Code Ex 2 2 3 120 Receiving a Confidential Document to Your Machines Mailbox 121Sample CONF. RCV Report 122 Storing a Confidential Document in Your Machines Mailbox 123 Machine will print out the confidential documents Enter a 4-digit Confidential Code To delete a file using Confidential Code124 To delete all confidential files in memory Sub-Addressing Setting of Routing, Forwarding or Relaying125 Compatibility with Other Machines Sub-Addressing 126Enter the station name 127 Using One-Touch/ABBR. Number DialingUsing Manual Number Dialing To send a Document with Sub-address Journals and Lists 128Transaction Journal Journals and Lists 129Individual Transmission Journal IND. XMT Journal Sample Transaction Journal 130Sample Individual Transmission Journal IND. XMT Journal 131 132 Sample COMM. Journal 133 For One-Touch/ABBR. Number List 134One-Touch/Abbreviated and Directory Search List For Directory Search List Sample One-Touch List 135Sample ABBR. Number List 136 Sample Directory Search List Program List 137Sample Program List FAX Parameter List 138Sample FAX Parameter List Mode Symptom Cause / Action TroubleshootingIf You Have Any of These Problems 139 Troubleshooting 140 Information Codes 141Info Meaning Action Code 142 143 To clear the jam, Info. Code 001, 002, 003 144Clearing a Recording Paper Jam To clear the jam, Info. Code To clear the jam 145Clearing a Document Jam Open the ADF Door Remove the jammed document 146 Cleaning the Document Scanning AreaTo clean the Scanning Area Open the ADF Door To clean the Printer Rollers Cleaning the Printer Roller147 148 Adjusting the Automatic Document Feeder ADFTo adjust the ADF Position Condition 149 To remove the stamp To replace the battery, follow the procedure below Replacing the Lithium Battery150 151 Checking the Telephone Line 152 SpecificationsHorizontal Vertical Specifications 153 154 Recording Paper Specifications 155 Please contact your local Panasonic dealer for availability 156Options and Supplies Options Order No Picture Description Options and Supplies 157Supplies Order No Picture Description 158 159 FCC Notice for User in USA 160 Example of Header Format LOGO, ID Number settingFCC Notice for User in USA 161 162 Avis Glossary ADF 164 Glossary 165 166 ITU-T Image No 167 155 168Index 157 169 Warranty For Service, Call