Brother Numbers, Brother fax-back system | Brother FAX 580MC

Brother Numbers

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your FAX/MFC using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

USA:1-800-521-2846

From within Canada: 1-800-681-9838

The Brother fax-back system number (USA only) has been preprogrammed on One Touch key 1.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

USA:1-888-298-3616

From within Canada: 1-514-685-2040

For Customer Service

USA:	1-800-284-4329 (voice)
	1-908-575-8790	(fax)
From within Canada:	1-800-853-6660	(voice)
	1-514-685-4898	(fax)
From within Montreal:	1-514-685-6464	(voice)

B R O T H E R N U M B E R S

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Brother FAX 580MC Brother Numbers, Brother fax-back system, Frequently Asked Questions FAQs, Brother Bulletin Board

Contents

SWNER’O Lanuam If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother Numbers PC402RF Ordering Accessories and Supplies For USA and Canada Compilation and Publication NoticeTrademarks What to do if you think your Product is defective Exchange Service Limitations What to do if you think your Product is defective Vii For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Making Copies Setting Up the MFC 660MC Computer to Work Together 14-1 Specifications Index Remote Retrieval Access Card Finding Information Using This ManualIntroduction About FAX/MFC Fax Tones and Handshake ECM Error Correction Mode 18 17 14 13 FAX 580MC and MFC 660MC Control Panel Overview Choosing a Location Location and Connections Assembly Attach the paper wire extensionPacking List Attach the paper tray Attach the output paper supportLoading the Paper Connecting the Machine ConnectionsAcceptable Paper Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall Outlets Custom Features on Your Phone Line If you are installing the FAX/MFC to work with a PBXMulti-Line Connections PBX Sequence Connecting an External Telephone Answering Device TAD Connecting an External Telephone ConnectionsOutgoing Message OGM Alternating Displays Function Mode3On-Screen Programming User-Friendly Programming Function Selection Table LOWEnglish OFF DELAY04Toll Saveroff Letter Interval Interrupt FAX/MFC Voiceon Getting Started 4Initial SetupSetting Date and Time Setting Station ID Making corrections Setting Tone/Pulse Dialing Mode For Canada OnlyDetails for Entering Text Inserting spaces Area Setting Up Your Area Code For USA OnlySpecial characters and symbols Repeating letters Volume Amplify ON-TEMPORARY Setting Beeper VolumeChoosing the Handset Volume Volume Amplify OFF Memory Storage Setting the Speaker VolumeSetting the Ring Volume Setting Volume Amplify 5Setup Receive Select Answer ModeBasic Receiving Operations Mcmsg CTR Setting Ring DelayTo select or change your Answer Mode FAX only FAX/TEL Manual Press Easy Receive Recommended Reductions Setting Paper SizePrinting a Reduced Incoming original Reduction Changing Remote Codes For FAX/TEL Mode OnlyAdvanced Receiving Operations Operation from External or Extension Telephone Setting Multi-function Link Mode For MFC 660MC Only PollingMF Link Automatic Document Feeder ADF 6Setup Send Memory TX Memory TXON?Press Function/Set, 3 Press Function/Set , 3 ResolutionBasic Sending Operations Contrast Advanced Sending Operations Overseas ModeDelayed Fax Setting Up for Polled Transmit Canceling a Scheduled Job Cancel JOBWaiting More Advanced Features Call Brother fax-back system Press Function/Set, 6 7Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Storing One Touch Dial Numbers Storing Speed Dial Numbers SPEED-DIAL? #Enter & SET Select ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Changing One Touch and Speed Dial Numbers Speaker Phone Dialing OptionsManual Dialing One Touch Dialing Speed Dialing Dialing Access Codes and Credit Card Numbers Broadcasting SearchRedial Answering Calls with the SpeakerphonePage Registering the Distinctive Ring Pattern 8Telephone ServicesCustom Features Distinctive Ring Caller ID Log Caller ID Returning a Call from the Log Printing the Caller ID LogViewing the Caller ID Log Dialpress Start Clearing a Caller ID Stored in Memory Registering a Caller ID NumberCaller ID LOG Press Start KEY Company CallManage For USA Only Call Waiting Caller IDRegistration with CallManage L E P H O N E S E R V I C E S Message Center Mode Flexible Memory Settings Message Storage9Message Center Setting Up the Message Center Setting Message StorageRecording Message Center Outgoing Message Erasing Outgoing Message OGM Activating Message Center ModeMessage Indicator Listening to Outgoing Message OGM Printing a Fax Message Backup Printing OptionBackup Printon Playing Voice Messages Setting Maximum Time for Incoming Messages Erasing MessagesTo erase voice messages individually Fax Forwarding/Paging Setting Toll SaverICM Recording Monitor Recording a Conversation Programming a Fax Forwarding Number FWD#Programming Paging Number Press 9 0 to reset the FAX/MFC when you finish T OGM Remote CommandsICM MSG CTR OGM FAX/TEL FAXVoice MSG CTR E S S a G E C E N T E R NO.OF COPIES01 Then Copy or SET 10 10Making CopiesCopy Functions Making a Single Copy Then Copy or SET Multi Copysort Sort P.01 FNE FAX/MFC Settings and Activity RECEIVE, Setup SEND, Print Reports11 11Printing Reports Press Function/Set, 7 Transmission Verification Xmit ReportActivity Report Interval INTERVAL? Standard Telephone and FCC Notices 12 12Important Information 12 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions 12 4 I M P O R T a N T I N F O R M a T I O N Change Cartridge 13 13Troubleshooting and Routine MaintenanceTroubleshooting Error Messages Printout is jammed YES Connection Fail Disconnected Document JAM COMM.ERRORMachine Error Press Stop KEY Original is jammed Printing or Receiving Faxes Vertical Black Lines When ReceivingFAX/MFC Does Not Answer When Called If You Are Having Difficulty with Your FAX/MFC Sending Faxes Handling Incoming Calls Routine Maintenance Cleaning the ScannerCleaning the Print Head Replacing the Print Cartridge Before You Install Multi-Function Link Package ContentsPC Configuration Requirements Connecting the MFC 660MC to Your PC Product Support Choosing the Software to InstallInstall Multi-Function Link Software On-Line Documentation Installing the Multi-Function Link Software Installing the Brother SoftwareOverview of Basic Steps Page Viewing On-Line Documentation Running the Brother Software Introduction ScanSoftTM PaperPort Sending a Fax from Your PCSending a Quick Fax Multi-Function Link Sending a Fax from the Main Menu Sending a Fax from a Windows Application Checklist for the MFC Receiving Faxes into the PCBefore You Begin On your PC Viewing Received Faxes Resolution Scanning a DocumentScanning Options Scanning into the PaperPort Viewer ContrastImage Type For FAX 580MC Only 16 16Multi-Function Link option Resolution Specifications Disconnected COMM. ErrorCheck Paper Connection Fail TEL.INDEX List On-Line Documentation 14-5 On-Screen Programming TOP Cover Open User Settings Report N D E Remote Retrieval Access Card E M O T E R E T R I E V a L a C C E S S C a R D Visit us on the World Wide Web