Brother J6910DW manual 89

		Troubleshooting
Error Message	Cause	Action
No Paper Fed	The machine is out of paper or paper	Do one of the following:
	is not properly loaded in the paper	 Refill the paper in the paper tray,
	tray.
		and then press Black Start or
		Color Start.
		 Remove the paper and load it
		again, and then press Black Start
		or Color Start. (See Loading
		paper and other print media
		on page 10.)
	The paper is jammed in the machine.	Remove the jammed paper by
		following the steps in Printer jam or
		paper jam on page 81.
		If you see this error often when making
		a duplex copy or duplex print, the
		paper feed rollers may be stained with
		ink. Clean the paper feed rollers. (See
		Cleaning the paper feed rollers in
		appendix A of the Advanced User's
		Guide.)
	Paper powder has accumulated on the	Clean the paper pick-up rollers and
	surface of the paper pick-up rollers	the back sides of the paper feed
	and the back sides of the paper feed	rollers. (See Cleaning the paper
	rollers.	pick-up rollers in appendix A of the
		Advanced User's Guide.)
	The Jam Clear Cover is not closed	Make sure the Jam Clear Cover is
	properly.	closed evenly at both ends. (See
		Printer jam or paper jam on page 81.)
	The paper was not inserted in the	Remove the paper and re-insert it in
	center position of the manual feed slot.	the center of the manual feed slot, and
		then press Black Start or
		Color Start. (See Loading paper in
		the manual feed slot on page 17.)
No Response/Busy	The number you dialed does not	Verify the number and try again.
	answer or is busy.
Not Registered	You tried to access a One Touch or	Set up the One Touch or Speed Dial	B
	Speed Dial number that is not	number. (See Storing One Touch Dial
	programmed.	numbers on page 50 and Storing
		Speed Dial numbers on page 51.)

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