Error and Maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the problem and shows a message. The most common error and maintenance messages are shown below.

You can correct most errors and clear routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Error Message

Cause

Action

B&W Print Only

One or more of the color ink

Replace the ink cartridge. (See Replacing

 

cartridges have reached the end

the ink cartridges on page 151.)

 

of their life.

 

You can use the machine in black

&white mode for approximately four weeks depending on the number of papes you print.

While this message appears on the LCD, each operation works in the following way:

„Printing

If you click Grayscale in the Advanced tab of the printer driver you can use the machine as a black & white printer.

„Copying

If the paper type is set to

Plain Paper or Inkjet Paper you can make copies in black & white.

„Faxing

If the paper type is set to

Plain Paper or

Inkjet Paper, the machine will receive and print the faxes in black & white.

If a sending machine has a color fax, the machine’s ‘handshake’ will ask that the fax be sent as black & white.

If the paper type is set to Other Glossy or

Brother BP71, the machine will stop all print operations. If you unplug the machine, or take out the ink cartridge, you cannot use the machine until you change to a new ink cartridge.

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