Pull the paper tray completely out of the machine.
Cleaning the paper pick-up rollers

a

b Unplug the machine from the AC power outlet and open the Jam Clear Cover (1) at the back of the machine.

1

c Clean the Paper Pick-up Rollers (1) with isopropyl alcohol on a cotton swab.

1

d Close the Jam Clear Cover.

Make sure the cover is closed properly.

e Put the paper tray firmly back in the machine.

f Re-connect the power cord.

Troubleshooting and Routine Maintenance

Cleaning the print head

To maintain good print quality, the machine

B

will automatically clean the print head when

 

needed. You can start the cleaning process

 

manually if there is a print quality problem.

 

Clean the print head and ink cartridges if you get a horizontal line in the text or graphics or blank text on your printed pages. You can clean Black only, three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

IMPORTANT

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

a Press Ink.

b Press a or b to choose Cleaning. Press OK.

c Press a or bto choose Black, Color or All.

Press OK.

The machine cleans the print head. When cleaning is finished, the machine will go back to the Ready Screen automatically.

Note

If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Original Innobella™ ink Brand replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service. (See Brother numbers on page i.)

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