| Troubleshooting and Routine Maintenance |
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Error Message | Cause | Action |
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No Paper Fed | The Photo Bypass Tray is in | Verify that the Photo Bypass Tray is in the |
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| the Photo printing position. | Normal printing position. |
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| (See step d and the Important note in |
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| The machine is out of paper or | Do one of the following: |
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| paper is not properly loaded in the | Refill the paper in the paper tray, and |
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| paper tray. |
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| then press Black Start or Color Start. |
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| Remove the paper and load it again |
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| and then press Black Start or |
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| Color Start. (See Loading paper and |
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| The paper is jammed in the | Remove the jammed paper by following |
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| machine. | the steps in Printer jam or paper jam |
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| The Jam Clear Cover is not | Check the Jam Clear Cover is closed |
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| closed properly. | evenly at both ends. (See Printer jam or |
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No Response/Busy | The number you dialed does not | Verify the number and try again. |
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| answer or is busy. |
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Not Registered | You tried to access a Speed Dial | Set up the Speed Dial number. (See |
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| number that is not programmed. |
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Out of Memory | The machine's memory is full. | Fax sending or copy operation in |
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| progress |
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| Do one of the following: |
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| Press Stop/Exit and wait until the other |
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| operations in progress finish and then |
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| try again. |
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| Clear the data in the memory. To gain |
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| extra memory, you can turn off Memory |
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| Receive. (See Turning off Memory |
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| Print the faxes that are in the memory. |
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| on page 49.) |
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| The memory card or USB Flash | Delete unused files from your memory card |
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| memory drive you are using does | or USB Flash memory drive to make some |
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| not have enough free space to | free space and then try again. |
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| scan the document. |
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Paper Jam | Paper is jammed in the machine. | Open the Jam Clear Cover (at the back of |
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| the machine) and pull out the jammed |
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| paper by following the steps in Printer jam |
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| Make sure the paper length guide is set to |
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| the paper size. |
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Replace Ink | One or more of the ink cartridges | Replace the ink cartridge. (See Replacing |
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| have reached the end of their life. |
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| 143 |
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