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| Troubleshooting and Routine Maintenance |
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Error Message | Cause | Action |
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Hub is Unusable. | A Hub or USB Flash memory drive | A Hub or USB Flash memory drive with Hub are |
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| with Hub has been connected to the | not supported. Unplug the device from the USB |
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| USB direct interface. | direct interface. |
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Init Unable XX | The machine has a mechanical | Open the scanner cover and remove any foreign | B |
| problem. | objects inside the machine. If the error message | |
| continues, see Transferring your faxes or Fax |
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| Journal report on page 125 before disconnecting |
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| A foreign object such as a clip or |
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| the machine so you will not lose any important |
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| ripped paper is in the machine. | messages. |
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| Then, disconnect the machine from the power for |
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| several minutes, then reconnect it. |
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Ink Low Black | One or more ink cartridges are | Order a new ink cartridge. You can continue |
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Ink Low Yellow | running out of ink. If a sending | printing until the LCD shows Cannot Print. |
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machine has a colour fax to send, |
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Ink Low Cyan | your machine’s ‘handshake’ will ask |
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Ink Low Magenta | that the fax is sent as black & white. |
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| If the sending machine has the |
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| ability to convert it, the colour fax will |
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| be printed at your machine as a |
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| black & white fax. |
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Low Temperature | The print head is too cold. | Allow the machine to warm up. |
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Media Error | The memory card is either | Put the card firmly into the slot again to make |
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| corrupted, incorrectly formatted, or | sure it is in the correct position. If the error |
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| there is a problem with the memory | remains, check the media drive (slot) of the |
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| card. | machine by putting in another memory card that |
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| you know is working. |
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Media is Full. | The memory card or USB flash | Your machine can only save to your memory card |
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| memory drive you are using already | or USB flash memory drive if it contains less than |
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| contains 999 files. | 999 files. Try deleting unused files to free some |
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| space and try again. |
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No Caller ID | There is no incoming call history. | If you want to use the Caller ID feature call your |
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| You have not received any calls, you | telephone company. (See Caller ID on page 43.) |
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| have not activated the Caller ID | (See Caller ID on page 45.) (See Caller ID (For |
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| feature on your machine, or you |
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| have not subscribed to the Caller ID |
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| service from your telephone |
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| company. |
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No Cartridge | An ink cartridge is not installed | Take out the new ink cartridge and |
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| correctly. | slowly until it clicks. (See Replacing the ink |
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No File | The memory card or USB Flash | Put the correct memory card or USB Flash |
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| memory drive in the media drive | memory drive into the slot again. |
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| does not contain a .JPG file. |
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