Brother MFC-5490CN Checking the print quality

Checking the print quality

If faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

a Press Ink Management.

b Press a or b to choose Test Print. Press OK.

c Press a or b to choose Print Quality. Press OK.

d Press Colour Start.

The machine begins printing the Print Quality Check Sheet.

e Check the quality of the four colour blocks on the sheet.

Is Quality OK? 1.Yes 2.No

f Do one of the following:

If all lines are clear and visible, press 1 to choose Yes, and go to step j.

If you can see missing short lines as shown below, press 2 to choose No.

OKPoor

g The LCD asks you if the print quality is OK for black and three colours.

Black OK? 1.Yes 2.No

Press 1 (Yes) or 2 (No).

Troubleshooting and Routine Maintenance

h The LCD asks you if you want to start cleaning.

Start Cleaning? 1.Yes 2.No

Press 1 (Yes).	B
The machine starts cleaning the print
head.

i After cleaning is finished, press Colour Start.

The machine starts printing the Print Quality Check Sheet again and then returns to step e.

j Press Stop/Exit.

If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged colour.

After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer.

CAUTION

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

Note

i

When a print head	After the print
nozzle is clogged	head nozzle is
the printed	cleaned, the
sample looks like	horizontal lines
this.	are gone.

135

Contents

Page http://www.brother.com/registration Approval Information and Compilation and Publication Notice Table of Contents Section I General General Information Loading paper and documents General setup Section II Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Remote fax options (Monochrome only) Printing Reports Polling Section III Copy Making copies Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera Section V Software Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary Index General General Information Loading paper and documents General setup Security features 1 General Information Using the documentation Accessing the Software and Network User’s Guide Viewing Documentation Viewing Documentation (For Windows®) Note How to find Scanning instructions b c Accessing Brother Support (For Windows®) Control panel overview Page 2 Loading paper and documents Loading paper and other print media Page Loading envelopes and post cards About envelopes Removing small printouts from the machine Printable area Acceptable paper and other print media Paper capacity of the output paper tray Choosing the right print media Paper type and size for each operation Paper weight, thickness and capacity Loading documents Using the scanner glass Scannable area 3 General setup Power Save mode Mode Timer Paper settings Volume Settings Setting Daylight Savings Time LCD screen Sleep Mode 4 Security features TX Lock Turning TX Lock on/off Turning TX Lock on Turning TX Lock off Page Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers 5 Sending a Fax Entering Fax mode Broadcasting (Monochrome only) Additional sending operations Contrast Changing fax resolution To change the fax resolution for the next fax To change the default fax resolution Dual access (Monochrome only) Real time transmission Sending in real time for all faxes Sending in real time for the next fax only Overseas Mode Delayed Faxing (Monochrome only) Delayed Batch Transmission (Monochrome only) Checking and cancelling waiting jobs Sending a fax manually Out of Memory message 6 Receiving a Fax Receive modes Using receive modes Receive mode settings Additional receiving operations Printing a fax from the memory 7 Telephone and External devices Voice Operations Telephone Service for Australia How does Telstra® FaxStream® Duet® Work Registering the Distinctive Ring pattern Turning off Distinctive Ring Caller ID Advantages of Caller ID How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings The Caller ID is Stored in Your Machine Memory Telephone Service for New Zealand How Does FaxAbility Work How to Turn FaxAbility OFF or ON Page Telephone Service for Some Countries Caller ID (For Singapore and Hong Kong) Connecting an external TAD (telephone answering device) Connections External and extension telephones Operation from extension telephones If you answer a call and no one is on the line: Using a cordless external telephone Using remote codes Remote Activation Code Changing the remote codes 8 Dialling and storing numbers How to Dial Storing numbers Storing Speed Dial numbers Changing One Touch or Speed Dial names or numbers Setting up groups for broadcasting Combining Quick Dial numbers Remote fax options (Monochrome only) Fax Forwarding Fax Storage PC Fax Receive Turning off Remote Fax Options Changing Remote Fax Options Remote Retrieval Using your Remote Access Code e f Remote Fax commands Retrieving fax messages Changing your Fax Forwarding number 10 Printing Reports Fax reports Reports 11 Polling Polling overview Polling receive Setup to receive delayed polling Sequential polling (Monochrome only) Polled transmit (Monochrome only) Page Copy Making copies 12 Making copies How to copy Copy keys Enlarging or reducing the image copied Copy options Making N in 1 copies or a poster (Page Layout) Sorting copies using the ADF Adjusting Brightness Adjusting Contrast Paper Options Paper Size Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera PhotoCaptureCenter™ Operations Memory cards or a USB Flash memory drive folder structure Getting started How to print from a memory card or USB Flash memory drive Page Page PhotoCapture Center™ print settings Adjusting Colour Enhancement Cropping Date Print Borderless printing Scan to a memory card or USB Flash memory drive Understanding the Error Messages 14 Printing photos from a camera Printing photos directly from a PictBridge camera Page Printing photos directly from a digital camera (without PictBridge) Understanding the Error Messages Software Software and Network features 15 Software and Network features Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications A Safety and Legal Choosing a location To use the machine safely Page Page IMPORTANT-ForYour Safety Disconnect device LAN connection Radio interference International ENERGY STAR® Compliance Statement Important Information for Australia Page Important Information for New Zealand Page Page Important Information for Some Countries Page Legal limitations for copying Trademarks Troubleshooting Printing (continued) Printing Received Faxes Telephone Line or Connections Receiving Faxes Sending Faxes Handling Incoming Calls Handling Incoming Calls (continued) Menu Setting Difficulties Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center™ Difficulties Network Difficulties Dial Tone detection Telephone line interference Error and maintenance messages Page Page Page Transferring your faxes or Fax Journal report Transferring faxes to another fax machine Transferring the Fax Journal report to another fax machine Transferring faxes to your PC Document jam Document is jammed in the top of the ADF unit Document is jammed inside the ADF unit Printer jam or paper jam Page Routine maintenance Page Page Cleaning the outside of the machine Cleaning the scanner glass Cleaning the machine printer platen Cleaning the paper pick-up roller Cleaning the print head Checking the print quality Machine Information Packing and shipping the machine Page C Menu and Features On-screenprogramming Menu keys Page Menu Table Page Page Page Page Page Page Page Entering Text D Specifications General Page Print media Fax Page Copy PhotoCapture Center™ PictBridge Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) E Glossary Page Page Page F Index Page Page Page Page For Australia Only: Visit us on the World Wide Web http://www.brother.com