Chapter 7

Advantages of Caller ID

For Business

All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.

At Home

Residential customers can protect themselves from unwanted calls.

How Does the Caller ID Work?

The Caller ID Appears on the Display When Your Telephone Rings

As your telephone rings, the display shows you the caller’s phone number or name if available. Once you answer the call, the caller’s ID disappears. You will see up to the first 16 characters of the number and name if available on the display.

Note

If ID Unknown appears on the display, it means that the call came from outside your caller ID service area. 1

If ID Withheld appears on the display, it means the caller intentionally blocked the transmission of his/her ID. 1

1Depends on network function.

Viewing Caller ID List

Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.

a Press Menu, 2, 0, 4.

Miscellaneous 4.Caller ID

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b Press a or b to choose Display#. Press OK.

The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view.

Press OK.

The LCD shows the caller's number, the date, and time of the call.

d Do one of the following:

„To return to the Caller ID listing, press a or b.

„To finish viewing, press Stop/Exit.

Printing Caller ID List

a Press Menu, 2, 0, 4.

Miscellaneous 4.Caller ID

b Press a or b to choose Print Report. Press OK.

If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.

c Press Mono Start or Colour Start.

d When the printing has finished, press Stop/Exit.

Note

If you use the Caller ID for Dial back;

Please be sure that you use appropriate dialling procedures for local and national call.

Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.

Please understand that your machine may not display precisely the digits to be called.