Troubleshooting and Routine Maintenance

Network Difficulties

Difficulty

Suggestions

 

Cannot print over the Network.

Make sure that your machine is powered on and is online and in Ready mode.

 

 

Print a Network Configuration list (see Reports on page 66.) and check the current

B

 

Network settings printed in this list. Reconnect the LAN cable to the hub to verify

 

that the cabling and network connections are good. If possible, try connecting the

 

 

machine to a different port on your hub using a different cable. If the connections

 

 

are good, the machine shows LAN Active for 2 seconds.

 

 

(If you are having Network problems, see the Network User’s Guide for more

 

 

information.)

 

 

 

 

The network scanning feature does

(For Windows® users only) Firewall settings on your PC may be rejecting the

 

not work.

necessary network connection. Follow the instructions below to configure the

 

The network PC-Fax Receive

Firewall. If you are using personal Firewall software, see the User’s Guide for your

 

feature does not work.

software or contact the software manufacturer.

 

 

For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the

 

 

Software User’s Guide on the CD-ROM.

 

 

For Windows® XP SP1 user’s, please visit the Brother Solutions Center.

 

 

(http://solutions.brother.com)

 

 

 

 

Your computer cannot find your

<Windows® users>

 

machine.

Firewall settings on you PC may be rejecting the necessary network connection.

 

 

 

 

For detail, see the instruction above.

 

 

<Macintosh® users>

 

 

Re-select your machine in the Device Selector application located in Macintosh

 

 

HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in

 

 

ControlCenter2.

 

 

 

 

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