Error Message

Cause

Action

No Paper Fed

The machine is out of paper, paper

Do one of the following:

 

is not correctly loaded in the paper

„ Refill the paper in the paper tray, and then

 

tray.

 

press Mono Start or Colour Start.

 

 

 

 

„ Remove the paper and load it again and then

 

 

press Mono Start or Colour Start (See

 

 

Loading paper and other print media

 

 

on page 8.)

 

 

 

 

The Jam Clear Cover is not closed

Check that the Jam Clear Cover is closed evenly

 

correctly.

at both ends. (See Printer jam or paper jam

 

 

on page 127.)

 

 

 

 

The paper is jammed in the

See Printer jam or paper jam on page 127.

 

machine.

 

 

 

 

No Response/Busy

The number you dialled does not

Verify the number and try again.

 

answer or is busy.

 

Not Registered

You tried to access a One Touch or

Set up the One Touch or Speed Dial number.

 

Speed Dial number that is not

(See Storing One Touch Dial numbers

 

programmed.

on page 54 or Storing Speed Dial numbers

 

 

on page 55.)

 

 

 

Out of Memory

The machine's memory is full.

Fax sending or copy operation in progress

 

 

Press Stop/Exit and wait until the other

 

 

operations in progress finish and then try again.

 

 

 

 

The memory card or USB Flash

Delete unused files from your memory card or

 

memory drive you are using does

USB Flash memory drive to make some free

 

not have enough free space to scan

space and then try again.

 

the documents.

 

 

 

 

Paper Jam

Paper is jammed in the machine.

Remove the jammed paper by following the steps

 

 

in Printer jam or paper jam on page 127.

 

 

Make sure the paper length guide fits to the paper

 

 

size.

 

 

 

Print Unable XX

The machine has a mechanical

Open the scanner cover and remove any foreign

 

problem.

objects inside the machine. If the error message

 

—OR—

continues, see Transferring your faxes or Fax

 

Journal report on page 125 before disconnecting

 

A foreign object such as a clip or

 

the machine so you will not lose any important

 

ripped paper is in the machine.

messages.

 

 

Then, disconnect the machine from the power for

 

 

several minutes, then reconnect it.

 

 

 

Scan Unable XX

The machine has a mechanical

Open the scanner cover and remove any foreign

 

problem.

objects inside the machine. If the error message

 

—OR—

continues, see Transferring your faxes or Fax

 

Journal report on page 125 before disconnecting

 

A foreign object such as a clip or

 

the machine so you will not lose any important

 

ripped paper is in the machine.

messages.

 

 

Then, disconnect the machine from the power for

 

 

several minutes, then reconnect it.

 

 

 

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