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| Troubleshooting and routine maintenance |
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Error Message | Cause | Action |
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Cooling Down | The temperature of the drum unit | Make sure that you can hear the fan in the |
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Wait for a while | or toner cartridge is too hot. The | machine spinning and that the exhaust outlet |
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| machine will pause its current | is not blocked by something. |
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| print job and go into cooling down | If the fan is spinning, remove any obstacles |
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| mode. During the cooling down | C | |||
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| mode, you will hear the cooling | ||||
| leave the machine turned on but do not use | ||||
| fan running while the LCD shows |
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| it for several minutes. |
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| Cooling Down, and |
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| If the fan is not spinning disconnect the |
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| Wait for a while. |
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| machine from the power for several minutes, |
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| then reconnect it. (The machine can be |
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| turned off for up to 60 hours without losing |
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| faxes stored in the memory. See |
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Cover is Open | The front cover is not closed | Close the front cover of the machine. |
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| completely. |
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Cover is Open | The fuser cover is not closed | Close the fuser cover of the machine. |
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| completely or paper was jammed | Make sure paper is not jammed inside |
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| in the back of the machine when |
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| the back of the machine, and then close |
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| you turned on the power. |
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| the fuser cover and press Start. |
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Cover is Open | The ADF cover is not closed | Close the ADF cover. |
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| completely. |
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| The ADF is open while loading a | Close the ADF cover of the machine and |
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| document. | press Stop/Exit. |
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Disconnected | The other person or other | Try to send or receive again. |
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| person’s fax machine stopped the |
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| call. |
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Document Jam | The document was not inserted | See Document jams on page 138 or Using |
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| or fed correctly, or the document |
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| scanned from the ADF was too |
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| long. |
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DR mode in Use | The machine is set to Distinctive | Set Distinctive Ring to off. |
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(except New Zealand) | Ring mode. You can not change |
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the Receive Mode from Manual to |
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| For Austlaria, see Telstra |
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| another mode. |
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| For Other countries, see Distinctive Ringing |
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Faxability On | The machine is set to Faxability | Set Faxability to off. |
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For New Zealand | mode. You can not change the |
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Recieve Mode from Manual to |
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| another mode. |
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Drum Error | The corona wire on the drum unit | Clean the corona wire on the drum unit. (See |
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| needs to be cleaned. |
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| The drum unit has reached the | Replace the drum unit. (See Replacing the |
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| end of its life. |
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