If the LCD shows:
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 137 or Transferring faxes to your PC on page 137.)
You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 137.)
Note
If there is an error message on the machine’s LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.
Transferring faxes to another fax machineIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Setting your station ID in the Quick Setup Guide.)
a Press Menu, 9, 0, 1.
b Do one of the following:
If the LCD shows No Data, there are no faxes left in the machine’s memory. Press Stop/Exit.
Enter the fax number to which faxes will be forwarded.
c Press Start.
Troubleshooting and routine maintenance
Transferring faxes to your PCYou can transfer the faxes from your machine’s memory to your PC.
a Make sure that you have installed |
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C | |
turn on | |
(For details about PC Fax Receive, see |
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User’s Guide on the |
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b Make sure that you have set |
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PC Fax Receive on the machine. |
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If faxes are in the machine’s memory |
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when you set up PC Fax Receive, the |
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LCD will ask if you want to transfer the |
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faxes to your PC. |
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c Do one of the following:
To transfer all faxes to your PC, press 1. You will be asked if you want a backup print.
To exit and leave the faxes in the memory, press 2.
d Press Stop/Exit.
Transferring Fax Journal report to another fax machineIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Setting your station ID in the Quick Setup Guide.)
a Press Menu, 9, 0, 2.
b Enter the fax number to which the Fax Journal report will be forwarded.
c Press Start.
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