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| Troubleshooting and routine maintenance |
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Error Message | Cause | Action |
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Out of Memory | The machine’s memory is full. | Fax sending or copy operation in |
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| progress |
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| Do one of the following: |
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| Press Start to send or copy the scanned | C |
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| pages. | |
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| Press Stop/Exit and wait until the other |
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| operations in progress finish, and then try |
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| again. |
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| Clear the data from the memory. (See |
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| Print operation in process |
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| Do one of the following: |
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| Reduce print resolution. (See Advanced |
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| tab in the Software User’s Guide on the |
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| Clear the faxes from the memory. (See |
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Output Tray Full | The ADF output tray has reached | Remove the scanned pages from the ADF |
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| its maximum capacity. | output tray. If you want to scan the remaining |
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| pages of your documents, dial the fax |
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| number (if you are sending a fax) and press |
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| Start. |
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Print Unable XX | The machine has a mechanical | Disconnect the machine from the power for |
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(XX = Enter Code) | problem. | several minutes, then reconnect it. (The |
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| machine can be turned off for up to 60 hours |
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| without losing faxes stored in the memory. |
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Protected Device | The protect switch of the USB | Turn off the protect switch of the USB Flash |
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| Flash memory drive is on. | memory drive. |
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Rename the File | There is already a file on the USB | Change the file name of the file on the USB |
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| Flash memory drive with the | Flash memory drive or the file you are trying |
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| same name as the file you are | to save. |
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| trying to save. |
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Replace Drum | The drum unit is at the end of its | Replace the drum unit with a new one. |
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| life. |
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| The drum unit counter was not | 1 Open the front cover, and then press |
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| reset when a new drum was | Clear/Back. |
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| installed. | 2 Press 1 to reset. |
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Replace Fuser | It is time to replace the fuser unit. | Call your Brother dealer to replace the fuser |
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| unit. |
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Replace Laser | It is time to replace the laser unit. | Call your Brother dealer to replace the laser |
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| unit. |
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