|
| Troubleshooting |
|
|
|
|
|
Error Message | Cause | Action |
|
Ink low | One or more of the ink cartridges are | Order a new ink cartridge. You can |
|
| near the end of their life. If one of the | continue printing until the |
|
| color ink cartridges is near the end of | Touchscreen shows Cannot Print. |
|
| its life and someone is sending you a |
| |
| color fax, your machine’s “handshake” |
| |
| will ask that the fax be sent as black & |
| |
| white. If the sending machine has the |
|
|
| ability to convert it, the color fax will be |
|
|
| printed at your machine as a black & |
|
|
| white fax. |
|
|
|
|
|
|
Low Temperature | The print head is too cold. | Allow the machine to warm up. |
|
Media Error | The memory card is either corrupted, | Remove the memory card from the |
|
| incorrectly formatted, or there is a | media drive (slot) of the machine and |
|
| problem with the memory card. | format it correctly. |
|
|
|
|
|
|
| Put the card firmly into the slot again to |
|
|
| make sure it is in the correct position. |
|
|
| If the error remains, check the media |
|
|
| drive (slot) of the machine by putting in |
|
|
| another memory card that you know is |
|
|
| working. |
|
|
|
|
|
Media is Full. | The memory card or USB Flash | Your machine can only save to your |
|
| memory drive you are using has no | memory card or USB Flash memory |
|
| available space or already contains | drive if it contains fewer than 999 files. |
|
| 999 files. | Delete unused files to free some |
|
|
| space and try again. |
|
|
|
|
|
No Caller ID | There is no incoming call history. You | If you want to use the Caller ID |
|
| have not received any calls or you | feature, call your telephone company. |
|
| have not subscribed to the Caller ID | (See Advanced User’s Guide: Caller |
|
| service from your telephone company. | ID.) |
|
|
|
|
|
No File | The memory card or USB Flash | Put the correct memory card or USB |
|
| memory drive in the media drive does | Flash memory drive into the slot again. |
|
| not contain a .JPG file. |
|
|
|
|
|
|
No Ink Cartridge | An ink cartridge is not installed | Take out the new ink cartridge and |
|
| correctly. |
| |
|
| B | |
|
| on page 74.) | |
|
|
| |
|
|
|
|
87